Scott Abel is a technical writing specialist and content management strategist whose strengths lie in helping organizations improve the way they author, maintain, publish, and archive their information assets. Scott's website, TheContentWrangler.com, is a popular resource for writers, editors and publishers interested in making the move to content management. Scott is a founding member of Content Management Professionals (CM Pros) and currently serves as director of marketing for the organization. Scott is an active member in the Society for Technical Communication (STC), where he focuses on educating members of STC Special Interest Groups about the role of technical communicators in content management.
John Antwerp Associate Director, University of Maryland
The WebTycho project, UMUC’s Online Campus System
John attended the University of Illinois majoring in Aerospace Engineering and Computer Science, with graduate studies in Educational Psychology. He has been involved in the use of computers as an educational tool for 33 years, and has worked at the University of Maryland University College for over 20 years. Prior to working at the University of Maryland, among other things, John worked at the Computer-based Education Research Laboratory at the University of Illinois. There he was involved in the development of many technologies that are commonplace today such as plasma displays, digital multiplexers, analog-to-digital devices, online forums, and multi-user real-time interaction through computers. At UMUC he was the instigator, designer, and original Director of the WebTycho project, UMUC’s online campus system. As Associate Director, he continues to be one of the lead designers, researcher, and developer for the WebTycho system.
Magan Arthur Principal Consultant, Arthur Consulting Group
Magan Arthur a technology veteran, is a world leading expert on Digital Content Management. Mr. Arthur worked in different roles for WebWare (now ClearStory Systems), the legendary pioneer of Digital Asset Management on web based platforms, before founding the consulting company ACG (Arthur Consulting Group). He is currently the principal solutions consultant for Infosys Technologies Ltd. Media and Entertainment Practice. He led the implementations of large-scale digital asset management systems at Global 1000 companies and has worked with the Universities in the US and Europe on knowledge management and e-learning solutions. Today he is advising media and entertainment companies on digital strategy and the future of the Digital Media Enterprise. He studied at the Friedrich Wilhelm's University in Bonn, Germany as well as at the Humaniversity in Egmond an Zee, Netherlands.
Rahel Anne Bailie Intentional Design Inc., Human Factors in Content Management Projects
Rahel Anne Bailie is a managing partner of Strategy A Consulting Group, a multi-disciplinary consultancy, and president of Intentional Design, a content management consultancy focusing on requirements and content analysis for small- to medium-sized organizations. Rahel comes from a technical communication background, where her relentless drive to improve content performance drove her to content management. She is active in Content Management Professionals Association (CM Pros), a founder of the Canada West CM Pros chapter, and other key industry affiliations including the Information Architecture Institute, Usability Professionals’ Association, IEEE Professional Communications Society, and Society for Technical Communication.
Glenn Barnett Principal Consultant, Engineering, Molecular
As a Principal Consultant and technical architect at molecular, Glenn has applied his technology experience in business analysis, requirements gathering, and solutions architecture for companies including American Express, Fidelity Investments, MFS Investment Management, Colliers International, Texas Instruments and Reebok. In his current role, Glenn is responsible for managing all technical aspects of new business engagements, including assessment, estimation, concept creation, proposals, and partner coordination. This role has also provided him the opportunity to focus on creating new ways for brands to interact with their customers using cutting-edge and emerging Web technologies. In addition to this, Glenn has contributed time and expertise towards Molecular’s Innovation Factory, an internal effort to explore, advocate, and apply new tools and technologies. Here Glenn has worked extensively in the development of Rich Internet Applications, specifically using AJAX. For several years, Glenn acted as the practice lead of Molecular’s partnership with Endeca, an industry-leading vendor of a search and information access platform. During this time, Glenn lead architectural design and development efforts on more than two dozen search applications, many for Global 1000 companies.
Asheesh Birla Executive Director, Thomson Corporation
Asheesh Birla currently is the Executive Director, Strategic Production Technology at the Thomson Corporation located in Belmont CA. Asheesh has been working towards transforming Thomson’s print publishing business to an electronic publishing business through the use of open source tools, XML, metadata, and advanced content management solutions. Additionally, Asheesh has been a key player in developing Thomson electronic solutions for business partners through partnerships with 3rd-party partners and content service providers primarily based in Asia. Prior to joining Thomson, Asheesh founded idea2net, inc and its offshore subsidiary. idea2net, inc provided electronic publishing services to the financial, insurance, automotive and retail industries. Asheesh is a graduate of the University of Michigan, Ann Arbor where he studied Economics and Computer Science.
Geoffrey Bock Lead Analyst, Collaboration, Gilbane Group
Geoffrey Bock is the Lead Analyst for the Gilbane Group's Collaboration Consulting Practice, which covers a broad range of collaboration technologies, including enterprise applications of wikis, blogs and other "social media', and focuses on business strategies for content management and collaboration. An analyst and author with over twenty-five years industry experience, he tracks how organizations create, organize, and manage business information to sustain profitable relationships. He advises software companies, end-user organizations, and government agencies in areas of business planning, technology innovation, and operational excellence.
Rich Buchheim Senior Director Enterprise Content Management Strategy, Oracle Corporation
Mr. Buchheim is a seasoned professional with over 38 years of leadership experience in content management and related areas. His current role at Oracle focuses on leading product management and setting the overall strategic direction in the areas of enterprise content, records, and compliance management. Prior to Oracle he was president of LaunchWay Consulting, a consulting firm focusing on content management and enterprise computing strategies. He has previously served as president and chief executive officer of iHarvest Corporation, a provider of Web content capture and annotation technology (acquired by Interwoven) and Integrated Computing Engines, Inc. (ICE), which developed rich media production and management products. Mr. Buchheim also served as executive vice president at Intergraph Corporation where he was responsible for all enterprise software technology as well as Intergraph's system integration and consulting group. Prior to Intergraph, he co-founded and served as senior vice president and chief technology officer for Camex, Inc. a provider of newspaper production and pagination systems, which later became the Camex subsidiary of DuPont Printing and Publishing. Mr. Buchheim has authored and/or delivered more than 20 technical and management papers at a wide range of professional conferences. He holds a bachelor's of science degree in mechanical engineering from the University of Vermont.
Linda Burman is President of L A Burman Associates Inc., a recognized leader in the content industry. The consultancy provides: information strategy, project leadership, market/technology analysis/RFP development, business development and training to: tool vendors, standards organizations, the investment community and companies who are implementing digital asset (DAM) and enterprise content management solutions (ECM). In 1999 Ms. Burman founded and chaired the PRISM (Publishing Requirements for Industry Standard Metadata) Working Group and drove adoption into the industry (prismstandard.org). The PRISM specifications enable sophisticated search and navigation across disparate content repositories, digital rights tracking, automating processes and interoperability. She has held senior marketing, product/business management and technical roles in leading knowledge management, publishing and networking firms including Apple Computer. She is also co-author of Mastering XML & Mastering XML PRO (Sybex, 1999, 2001) and has been a lecturer at the University of Toronto. She has spoken, chaired tracks, developed conferences and delivered tutorials at many industry events including AIIMOnDemand, The Seybold Seminars, Henry Stewart DAM Conference and the Gilbane Conference.
Tony Byrne is Founder and Principal of CMS Watch (www.CMSWatch.com), a vendor-neutral technology evaluation firm. A former reporter, publisher, international educator, Byrne previously headed the Engineering and Production groups at an Internet consulting firm. He is the author of The CMS Report, now in its 9th Edition, and publisher of the Enterprise Portals Report, the Records Management Report, and the Enterprise Search Report.
David provides the overall technology direction of the company and consults with our customers to align their internet strategy with their corporate objectives. David founded WebPartz Inc. which was acquired by iUpload in March of 2003. Prior to forming WebPartz, he spent 11 years at Microsoft where he had held various positions including Manager of Internet Strategy, Marketing Manager Knowledge Management, Content Management, and eCommerce products. In each of these roles he worked closely with large corporations rolling out the Microsoft platform and developing a business strategy. His last role was as Internet Strategy Manager where he oversaw sections of microsoft.com and Microsoft Canada's Intranet.
Regan Caruthers Director of Business Development and Communications, California State University, Office of the Chancellor
Regan Caruthers serves as the Director of Communications and Business Development, Academic Technology Services, for the Office of the Chancellor, California State University (CSU). Regan creates strategic partnerships with private sector companies and other university systems to advance the development and implementation of the CSU’s Academic Technology Systemwide initiatives, including MERLOT. Prior to the CSU , Regan spent seventeen years working in sales and business development for the largest global educational publishers serving higher education, most recently as the Director of Business Development for McGraw-Hill’s Higher Education Elearning Group. Regan’s passion for teaching and learning is also reflected in the work she pioneered for many years with the Institute of HeartMath, recognized as a world leader in clinically demonstrating the critical link between emotion, heart function and cognitive performance.
As chief technology officer, Bill Cava is responsible for guiding Ektron’s technology direction, including product strategy, new product development and engineering practices. With more than a decade of experience, Cava brings his passion for Internet technology, software architecture and user-centric interface design to Ektron. Prior to joining Ektron, Cava served as a team leader and software architect at Lycos, one of the Internet’s first search engines. There he led numerous high profile projects, including a large-scale distributed advertising content management system still used across well known sites such as Lycos, Wired, WebMonkey, Tripod and Angelfire. As an undergraduate at University of Massachusetts Amherst, Bill pursued degrees in Computer Science, Italian Literature and Fine Art, and is currently finishing a Master of Science degree in Computer Science from Worcester Polytechnic Institute
David Chappell David Chappell & Associates
Workflow within SharePoint: A Web 2.0 Technology?
David Chappell is Principal of Chappell & Associates in San Francisco, California. Through his speaking, writing, and consulting, he helps IT professionals around the world understand, use, and make better decisions about enterprise software. David has been the keynote speaker for dozens of conferences and events in the U.S., Europe, Asia, and Latin America. His popular seminars have been attended by tens of thousands of developers, architects, and decision makers in forty countries. David’s books have been published in ten languages and used regularly in courses at MIT, ETH Zurich, and other educational institutions. In his consulting practice, David has helped clients such as Hewlett-Packard, IBM, Microsoft, Stanford University, and Target Corporation adopt new technologies, market new products, train their sales staffs, and create business plans.
Leonor Ciarlone brings over 18 years of experience analyzing, designing, and developing content-centric applications in a variety of industries including manufacturing, insurance, and software development. She served as an analyst and information architect from 1986 to 1999 for companies such as FM Global, Commercial Union Insurance, EMC Corporation, Inso Corporation, Intellution, Inc., and General Cinema Corporation. From 1999 to 2003 Leonor was a Senior Consultant with InfoTrends/CAP Ventures, a worldwide market research and strategic consulting firm for the digital imaging and document solutions industries. In this capacity she provided personalized market research and strategic consulting to companies that invest in, provide, or implement content-driven technologies and solutions. Her deliverables included market trends analysis, competitive intelligence, strategic and tactical marketing services, and technology assessment services to a variety of vendor and corporate clients.
Leonor has provided numerous presentations on XML and related standards for various technical communication conferences, written articles for magazines and organizations including EMedia, eContent, and IEEE, and has judged local and international technical documentation competitions. She is a past president of the Boston Chapter of the Society for Technical Communication and has won multiple awards from chapter competitions. She earned a B.A. Degree in Journalism from the University of Massachusetts in Amherst.
David Cummings Chief Executive Officer, President, Founder, Hannon Hill
A business and technology enthusiast, David has been involved in software companies for ten years including work as a software engineer for IBM in RTP. Through hard work and determination, David continues to guide Hannon Hill in an effort to provide powerful XML web content management systems with an emphasis on personal service. David has published articles on O'Reilly's XML.com and OnJava.com in addition to popular web development sites like SitePoint.com. He has given presentations at the Silicon Valley Web Guild, for Silicon Networks, and the I.C.C.A. David taught entrepreneurship courses at Duke University and an Internet technologies course at the Duke Fuqua School of Business. As for programming languages, he has written code for commercial applications in Java, PHP, ASP, and Visual C++. He is Chairman of the Board of the Technology Association of Georgia Content Management Society. David is from Tallahassee, Florida and graduated from Duke with a B.S. in Economics and did course work at the London School of Economics.
Leonard Dorfman Vice President, Product Marketing, eTouch
Leonard is Vice President of Product Marketing at eTouch Systems, where he is responsible for building, planning, and executing unified product marketing strategy. With over 15 years of experience in bringing innovative products to market, Leonard plays a key role at eTouch in bringing the next-generation social computing solutions to business users to enable companies to improve collaboration, productivity and knowledge sharing. Prior to eTouch, Leonard served as Director of Product Management at webMethods, where he was responsible for product strategy and implementation of a market-leading business integration platform. Before joining webMethods, he was Director of Product Marketing at Full Degree, where he launched the company's first product, which earned industry recognition as one of the Top 100 Emerging Companies in 2002 by Computerworld. Leonard has additionally held strategic product management and marketing positions at Sagent, Oracle, and Insignia Solutions. He began his professional career at Intel as a CAD Software Engineer. Leonard earned an M.B.A. from Anderson Graduate School of Management at UCLA and a B.S. in Computer Engineering from Case Western Reserve University.
Peter Dresslar President, Metamatics
Designing a Knowledge Management System
Peter Dresslar is the President and Owner of Metamatics, LLC, an informatics development and integration firm operating in Ann Arbor, Michigan. Mr. Dresslar is also an adjunct faculty member at the University of Michigan’s College of Pharmacy. In ten years of consulting focused especially on content management, knowledge management, business analysis, and project leadership, Mr. Dresslar’s experience includes projects with Pfizer, ABN AMRO, General Motors, DuPont, Berkshire Hathaway, TD Waterhouse, Hyperion Software Corp., and numerous smaller organizations. Peter was Director of Delivery at an Ann Arbor-based consulting firm, and previously served as a Principal Consultant at Keane. Peter received a BA in Economics from the University of Michigan in 1993. He has a presentation schedule listed at the Metamatics website, www.metamaticsllc.com.
Michael Dressler Partner/CMO, The Last Mile Group LLC
Mr. Dressler is an accomplished marketing executive and new product architect who brings more than 25 years of industry and senior management experience in marketing, product management, business development, and sales to the CMO role at The Last Mile Group. Prior to TLMG he was a Principal in the Advisory Services Group at Collaborative Strategies, where he managed business development and service delivery. Prior to that, he was VP, Enterprise Consulting at JetForm (now Adobe), responsible for solution architecture and implementation services. Michael co-founded Workflow Partners, a commercial workflow software vendor. The firm was acquired by JetForm in 1998. Mike also founded Management FactWare, a database application development software tools company and Dressler/Beall & Associates, which specialized in market research for technology companies. The Last Mile Group is the developer of the Conversation Planner™ - a knowledge management and collaboration software solution for Sales and Marketing teams. The Conversation Planner™ solution is built on Wiki technology. TLMG is also the home of WikiXperts, a development group specializing in the design and development of Wiki-based Community and Business/Social Networking sites.
Max Dunn has been working in electronic publishing for over 15 years, specializing in data-generated publishing and structured content management. As Director of Software Engineering at Bertelsmann Industry Services in the 1990s, he was an early adopter of XML technologies, participating in developing standards such as XSL-FO, XHTML and SVG. In 2000, Max co-founded Silicon Publishing, which has since grown into a 10-developer company offering development services in support of publishing applications. Silicon Publishing has done extensive work for Adobe, and has developed many applications ranging from content management systems to web-to-print applications. In 2006, Silicon Publishing led the effort to put DITA support into Adobe FrameMaker. Currently Silicon Publishing is working extensively with XMPie, an application built on Adobe InDesign Server for variable data page composition, as well as developing their own XML Formatting Engine, also based on InDesign Server, which provides high-quality composition from semantic XML.
Seth Earley is the founder or Earley & Associates, Inc, a consulting firm specializing in knowledge, content and document management systems with a focus on taxonomy development and workflow design. With 20 plus years in the technology field, he has been involved in knowledge and content management processes for the past 12 years. He has taught graduate courses in KM and is co-author of Practical Knowledge Management from the IBM Press. He host monthly conference calls on search, content management and taxonomies and has founded communities of practice supporting a world wide network of professionals in those fields. Seth advises senior management teams at global organizations in technology selection and implementation and is a popular presenter at business and technology conferences.
Sally Falkow President & Senior Web Strategist, Expansion
Ms. Falkow has created effective internal and external communication strategies for both large and medium sized enterprises for 25 years. Since 1999 Ms. Falkow has translated her extensive experience in communication to the Internet and is now recognized as one of the leading web site and Internet marketing strategists in the U.S. Her main interest is in the shift in media consumption and how new technology is affecting the practice of public relations. Her web audits and internet marketing strategies using RSS feeds, blogs and optimized press releases have kept our clients on the forefront of technology. She is certified as an Accredited Public Relations Practitioner by the Public Relations Society of America and has authored several books on website marketing strategies and the use of new technology in PR. She has lectured in Communication Theory, Public Relations Strategy and Consumer Behavior at the University level. She is in demand as an expert speaker on online news, blogs and RSS are influencing online PR and marketing.
Linda has been designing and implementing IT solutions for more than 15 years. At the start of her career in IT, Linda intuitively applied user-centred design principles, and strove for usability in all her work. As a practitioner of user-centered Service Design before there was such a label, she worked with a wide variety of clients, collecting a rich knowledge base of best practices and industry nuances. Since 2000, Linda has been fortunate to work with a number of tourism and travel organizations designing content management systems and integrating them with on-line booking systems and print publishing. Recent tourism projects have focussed on the areas of Digital Asset Management and the designs for the public and admin UI’s for an “engine” to facilitate the creation and publication of contests and surveys. When not helping people do what they want to do on the web, their desktops and elswhere, she spends her spare time bathing her dog, who returns from most walks in the rainforest that is Vancouver, Canada, looking like she was dipped in chocolate.
Senior Consultant, Content Management and User Experience
Since the 1990s, Evan Gerber has created innovative solutions for unique business problems through technology. With a background in ethnology, information architecture, content management, and client side design and development, he specializes in conceiving and creating organized, cogent, and intuitive web applications. Always an avid technophile, Evan’s career began when he sold his successful start up business and took a job with USWeb/CKS. While there, he developed and deployed the user interface for one of the very first B2B implementations of J2EE, for Parametric Technology Corporation. He also worked with a team of designers, information architects, and technologists to generate a comprehensive set of specifications documents for the largest student tour company in the world. He then led the production team which organized content, integrated functionality, and built out the entire site. Evan also researched and made recommendations on the then nascent field of content management. Later, working for IBM, he designed and developed applications to test the integrity and usability of Lotus Notes 1.0 Application Environment for wireless platforms. Evan has worked at Molecular on a number of large-scale content management, e-commerce, and internationalization projects, in which he created innovative solutions to unique business problems for such clients as Gillette, John Hancock, and Inverness Medical. With a background in information architecture, content management, and client side development, he specializes in conceiving and creating logically-organized, highly-intuitive Internet applications. In his current role, Evan utilizes his expertise in internationalization and localization, as well as architecting front-end user interfaces and content management solutions for corporate, external and internal web sites, integrating content and technology, and designing business processes. Prior to accepting tenure at Molecular, he acted as Information Architect for Bridgeline Software, developing a packaged content management system. He assisted such clients as John Hancock, the National Education Association, and Woodmen Financial Services. In this role, Evan collaborated with clients to create a comprehensive list of business and user goals, and then implemented browser based content managed solutions to meet these requirements. Evan has also acted as Project Lead for the development and implementation of enterprise wide content management tools for such companies as Inverness Medical and First Albany Companies. His responsibilities included such tasks as designing taxonomies, directing content aggregation and implementation, and supervising the development of sites, portals, and applications. Evan is a recognized speaker having presented at the IA Summit, KM World, Web-Com Toronto, and the Internationalization & Unicode Conference. He graduated BA in anthropology from Brandeis University with high honors, and received a certificate in French Language from the Université Paul Valery in Montpellier, France.
Ms. Goodman is the founder of the Neologos Group LLC. Prior to this she worked at Deloitte Consulting where she was the Enterprise Content Management, Global Practice Lead. She is based in San Francisco, CA. With over 14 years of management consulting experience, including 12 years building content-based infrastructures, Shuli provides executive leadership in building organizational, content and technical infrastructures for digital business creation and business transformation. Her specialization lies in identifying and capitalizing upon market opportunities to develop new businesses, drive operational efficiencies and sustained revenue. Ms Goodman has developed and formalized a methodology and approach to ECM for document, web and digital asset management as well as knowledge and intellectual property management. The Competency Maturity Model (CMM) for content operations emerged as a framework for understanding both the success and the failure of organizations as they pursued strategic planning and the alignment of business objectives. Her content frameworks (information architecture, metadata, governance, process design, brand and user experience guidelines) for Global 100 clients have evolved from years of experience with global content service operations. She has a master's degree in psychology and has been trained in systems-centered thinking. She is currently pursuing an MBA in sustainability and business management from Presidio World College.
Frank Gilbane is President & CEO of Gilbane Group, Inc., organizes the Gilbane Conferences on Content Management Technologies, and is a Managing Partner at Lighthouse Seminars LLC, a producer of educational events for enterprise software. Frank serves on the board of directors of APT (Art Plus Technology), a Boston-based firm specializing in communications strategies, information delivery, and document processing solutions for the financial industry. Before founding Gilbane Group Inc. Frank was with the market research and consulting firm CAP Ventures, Inc., an Inc. 500 company in both 1997 and 1998. Frank joined CAP Ventures as a corporate officer and member of the Board of Directors in 1994 when CAP acquired his company. Frank was the founder and former president of Publishing Technology Management, Inc., a founder of the French firm TechnoForum SARL, co-founder of the Documation conferences in the U.S., Canada, France, the UK, and Switzerland, and founder of the Gilbane Report. In the early eighties he held various positions in software development, marketing, and senior management at Texet Corporation and Quadex Corporation. Frank was a founder and former member of the board of the Content Management Professionals Association (CM Pros). He was also a founding member of the Board of Advisors to SGML Open (now OASIS), is a past member of ANSI, ISO, and CALS Standards Committees, the Graphic Communications Association (now IDEAlliance), the MIT Enterprise Forum, the Advisory Board of the MIT Press journal Markup Languages: Theory & Practice,
on the advisory board of the University
of Washington iSchool Content Management Systems (CMS) Evaluation Lab, and a recipient of the GCA's TechDoc award. Mr. Gilbane has a Bachelors degree from Boston University and a Masters degree from Tufts University in Philosophy.
Seth Gottlieb is an independent consultant specializing in open source content technologies. With over 14 years of experience in software and professional services, Seth has helped companies large and small improve the efficiency and effectiveness of content management and publishing processes. A leading authority in the field of open source content management software, Seth has presented at national conferences including the Gilbane Conferences on Content Management Technologies and KM World and Intranets and his reports and other publications have received critical acclaim.
Andrew Grygiel VP Marketing and Market Development, Mark Logic
Andy brings to Mark Logic more than 18 years of enterprise software experience with a proven track record of opening, developing, and expanding new markets. Prior to joining Mark Logic, Andy served as vice president of the global industries group at EMC Software. At EMC, Grygiel was responsible for driving all worldwide industry market development activities for seven industry verticals (discrete manufacturing, energy, financial services, government, healthcare, life sciences and telecommunications) generating over $400 million of software license revenue per year. Andy joined EMC in 2003 as part of the acquisition of Documentum where he managed the life sciences market development group and launched Documentum’s content management solution for life sciences. Prior to Documentum, Andy held a number of senior marketing and market development positions at companies including Hewlett Packard, Perkin–Elmer, and UpShot Corporation. Andy earned a bachelor’s degree from Temple University.
Hans Hartman is currently director of product strategy at Quark Inc. He previously co-founded social networking site Piczo, chaired various Seybold Seminars PDF Conferences, the Electronic Publishing Magazine Print Workflow Summit, and directed the European Future Image Mobile Imaging Summit. Hartman previously was president of ScheduleOnline, director of professional solutions at Live Picture, business unit manager at Xaos Tools, and marketing manager at Barco Graphics. He has written numerous articles for the Seybold Report and various desktop publishing and graphic arts publications. Hartman holds a Masters degree in Industrial Economics from Erasmus University, Rotterdam, The Netherlands.
Kevin Henrikson Director of Engineering, Zimbra Ajax Unplugged: Architecture and Tips for Taking Your Applications Offline
Kevin Henrikson is a Director of Engineering at Zimbra. He splits time hacking on Zimbra's AJAX collaboration suite and managing developer relations with Zimbra's open source community. Previous to Zimbra Henrikson was at Openwave, an ISP and mobile carrier software provider where he led the Mobile Messaging engineering team. He is a frequent speaker on AJAX, open source messaging, and related topics. He lives in San Mateo, California, and has a B.S. in Engineering from UCLA.
Ken Herron Vice President Interactive Strategies, Realogy Franchise Group
Ken Herron is Vice President of Interactive Strategies for Realogy's franchise group (http://realogy.com/about/rfg.cfm). The "cool hunter" for new ideas, strategies, and technologies to fully leverage the value of the internet for Realogy Corporation's world-renown brands including, CENTURY 21(R), Coldwell Banker(R), Coldwell Banker Commercial(R), ERA(R), and Sotheby's International Realty(R); Ken drives on-line collaboration and sharing between brokers, their sales associates, consumers, and Realogy's employees around the world who support them. Prior to joining Realogy, Ken spent 16 years with Avaya, Lucent, and AT&T in a variety of marketing, strategy, and operations leadership roles. Ken earned his Masters of International Management from the Thunderbird School of Global Management, and his Bachelors in Economics and German from Drew University. A native Californian, Ken currently lives in New Jersey.
Under Jim’s leadership since its founding in 2000, CrownPeak has become the market leading company in the content management software services sector. In the past four years, CrownPeak has experienced explosive growth, with over 90% year-to-year CAGR. CrownPeak has also sustained over 93% customer retention over four years. Among the companies in the CrownPeak client roster today are Trek Bikes, Honeywell, Crain Publishing, New Century Mortgage, Hyundai Motors, and the State of Virginia. Jim’s professional background combines extensive startup experience with years of software development and professional services delivery and management. He has spent the past ten years working with web content management and search technologies. Jim previously held senior executive positions in professional services management, sales, and operational management with companies such as USWeb, MarchFIRST, and successful startup, W3-design. Jim was named by CMSWatch as one of the 20 People to Watch in Content Management for 2005.
Chris Jennewein Vice President Internet Operations, Union-Tribune Publishing Co.
Chris Jennewein is Vice President of Internet Operations for the Union-Tribune Publishing Co., which publishes The San Diego Union-Tribune and its Web site, SignOnSanDiego.com. SignOnSanDiego.com is one of the most widely visited Web sites in southern California, delivering 35 million pages to 2 million unique users in a typical month. Jennewein joined the Union-Tribune in 2001. He was previously Vice President of Operations for Knight Ridder Digital in San Jose. Under Jennewein’s leadership, Knight Ridder introduced the nation’s first complete online newspaper at the San Jose Mercury News in 1993. Between 1995 and 1997, Jennewein led a program to establish Internet publishing operations at all of Knight Ridder’s 32 newspapers. He joined Knight Ridder in 1992. Previously, Jennewein held multiple editing and management positions at The Atlanta Journal and Constitution. He was Director of Information Services at the Atlanta newspapers from 1988 until 1992, and introduced Access Atlanta, an early newspaper videotext service. He began his newspaper career at The Tampa Tribune while still in high school. He was later a reporter for The Commercial Appeal in Memphis, Tenn. He has been widely recognized as a pioneer in new media and is a frequent speaker at industry conferences. In 1999, he received Editor & Publisher magazine’s first EPpy award for individual achievement. In 1997, he was named a New Media Pioneer by the Newspaper Association of America. Jennewein, 52, is a graduate of the University of Pennsylvania (B.A. and M.A.) and the London School of Economics (M.S.) He lives in Del Mar with his wife Emily and twin daughters Maddy and Penny.
Mary Laplante Vice President Consulting Services, Gilbane Group
Mary Fletcher Laplante manages Gilbane Group Vendor and Enterprise consulting and services. She brings broad information technology marketing experience to the task of helping companies introduce new products. Ms. Laplante is a Partner Fastwater LLC, and was the first Executive Director of the industry consortium now known as OASIS (Organization for the Advancement of Structured Information Standards). OASIS provides a forum for the development of open e-business standards, typically built around XML. Before helping in the creation of OASIS, Ms. Laplante developed and managed her own consulting practice providing marketing and technical expertise in publishing-related applications and technologies. She has held executive and senior positions at several publishing software companies; she was President and Chief Operating Officer for Cygnet Publishing Technologies, Incorporated; Vice President of Marketing for Avalanche Development Company; and Vice President and Senior Product Manager at Scribe Systems, Inc. Prior to forming Fastwater, Ms. Laplante was a Director in the Document Software Strategies Group at CAP Ventures, Inc., a strategic consulting and research company that covers the markets for document technologies. Ms. Laplante is a frequent speaker at industry events like The Gilbane Conferences, Internet World, The Seybold Seminars, and the Gartner Group Internet Electronic Commerce conference.
Bill McCoy General Manager, ePublishing Business, Adobe
Bill McCoy is General Manager of Digital Publishing at Adobe Systems, responsible for Adobe’s solutions for distribution of eBooks and other digital publications. Bill has been involved in the development of publishing and content delivery solutions for 20 years, including key roles in the development of Adobe’s PostScript and PDF technologies. In addition to his work at Adobe, Bill was founder and CEO of PictureIQ Corporation, which developed innovative solutions for dynamic content adaptation for mobile devices (acquired by Eastman Kodak). Bill began his career at Xerox Corporation in Palo Alto, California.
Dr. William “Bill” MacElroy President & CEO, Socratic Technologies, Inc.
Bill MacElroy brings more than 25 years of marketing management and research experience to Socratic Technologies. His career has included both agency and client-side managerial positions with Corning Glass Works, Memorex/Unisys Corp., Cheskin+Masten, MACRO, Autodesk and Modalis Research. Bill holds a doctorate in Management Technology & Business Administration from Golden Gate University, San Francisco; an M.B.A. with a concentration in Marketing from Pennsylvania State University and a B.A. in Economics from the State University of New York. He also spent an undergraduate term at the Universität Würzburg in Germany. Dr. MacElroy has taught New Product Development and Marketing Research for UC Berkeley Extension, San Francisco. He has been a guest lecturer at MIT, UC Berkeley, The Pennsylvania State University, University of San Francisco and the Notre Dame-AMA School of Marketing Research. Bill is the past president of the Interactive Marketing Research Organization (IMRO/MRA). He is a member of the Government Affairs Committee for the Council for Marketing and Opinion Research (CMOR). He is a past president of the San Francisco Bay Area Chapter of the AMA.
Nitin Mangtani Lead Product Manager, Google Search Appliance
Nitin Mangtani is the Lead Product Manager for the Google Search Appliance (GSA). In his role as product manager, Nitin focuses on defining enterprise search strategy, establishing the product roadmap and defining new releases for the GSA. Prior to joining Google, Nitin spent more than 5 years as a member of BEA, during which time he founded the AquaLogic group. At BEA, Nitin was also instrumental in defining the overall Data Services vision and building the AquaLogic platform. His areas of expertise include enterprise search, information integration and XML.
Michael Maziarka has over 18 years of product management, marketing, and consulting experience in the document and electronic publishing market. As Director of the Dynamic Content Software Strategies (DSS) and the Image Scanning Trends (IST) services at InfoTrends, he provides research and consulting services to software suppliers, investors, and corporate users who need accurate, objective, and unbiased information and advice on document software technology. Prior to joining InfoTrends, Mr. Maziarka was a Product Marketing Director at Xyvision and held several corporate and product marketing positions at the Datalogics Division of Frame Technology. Recognized as an industry expert, Mr. Maziarka has chaired numerous Seybold Enterprise Publishing Conferences and Content Management & Collaboration Forums for the Internet World conferences. During his tenures at InfoTrends, Xyvision, Frame Technology, and Datalogics, Mr. Maziarka was active in industry consortiums and industry standardization initiatives. He held the Chair position on the Board of Directors for OASIS, the Organization for the Advancement of Structured Information Standards (formerly SGML Open). He was also active in the development of the CALS electronic publishing standards, and has participated in J2008 and ANSI committee work. Mr. Maziarka holds an M.B.A. Degree from DePaul University and a B.S. Degree in Computer Engineering from Iowa State University.
Thad McIlroy is an electronic publishing analyst and author, and president of Arcadia House, based in San Francisco and Toronto. A well-established expert in the technology and marketing issues surrounding electronic publishing, color imaging and the Internet, he has authored a dozen books and over 180 articles on these subjects. McIlroy also served for five years as Program Director for Seybold Seminars. In 1988 he founded Arcadia House, a consulting firm specializing in the implementation of electronic publishing technology in the graphic arts and publishing industries. Arcadia House provides consulting services to publishing and media companies, printers, prepress shops, design and advertising agencies, as well as vendors serving the publishing industry. Principal consultant Thad McIlroy serves also as an expert witness on patent litigation, as well as other litigation related to technical and marketing issues in the publishing industry, its vendors and service providers. McIlroy wrote the Composition, Design, and Graphics chapter (with contributions from Frank Romano) for the Columbia Guide to Digital Publishing (Columbia University Press, January, 2003). He is a contributing editor to PrintAction magazine, a columnist for XMLPitstop.com, and a member of the Technical Association of the Graphic Arts, the Association for Computing Machinery, and the Content Management Professionals. He is a former member of the board of directors of the International Prepress Association. For the past three years McIlroy has been named as one of Canada’s 50 most influential people in graphic communications. McIlroy has spoken at the Seybold Conferences, the Gilbane Content Management conference, the Henry Stewart DAM conference, XPLOR, the NAPL Top Management Conference, the I S & T Annual Conference, the International Prepress Association (IPA) Technical Conference, Prepress Asia, and Digital Design World.
Helen L. Mitchell Senior Search Strategist, CREDO Systems, LLC
FDA Enterprise Search Project Manager
Chairperson, RetrievalWare Federal Users Group
Helen L. Mitchell is a Senior Search Strategist who recently began working with Credo Systems, a company specializing in enterprise search strategy and implementation consulting for large corporations. For over the last 14 years, she has been managing the enterprise search strategy and implementation for the Food and Drug Administration which is one of the biggest enterprise search implementations in Civilian Federal Agencies. Helen's major responsibilities include developing and implementing standardized search & content management strategies to support both unstructured and structured data in a multi-platform environment across the FDA’s 10,000+ users. She has the real life experience of successfully integrating various search technologies into FDA's infrastructure and achieving a successful search experience for the professional searcher. She continues to work across the Agency clarifying business needs to integrate reliable and simplified search technologies within and across multiple IT applications and other content repositories (i.e., Web, Network Shares, Scanned Documents, Databases, etc.) to provide more relevant and timely search experiences for end users.
Lynda Moulton Lead Analyst, Enterprise Search, Gilbane Group
Lynda Moulton is the Lead Analyst in the Gilbane Group's Enterprise Search Consulting Practice where she also manages the Enterprise Search blog (http://gilbane.com/search_blog/). Lynda founded LWM Technology Services, a management consulting practice dedicated to leveraging organizations’ knowledge. In 1980 she founded Comstow Information Services, which developed BiblioTech software products, forerunner of today’s content management systems. In 1999 she sold BiblioTech to Inmagic, Inc. For over 25 years she has been a thought leader in corporate knowledge management, speaking and writing on the role of professional competencies and business strategies. In 1993 Greenwood Press published her book Data Bases for Special Libraries: A Strategic Guide to Information Management. As a consultant she has worked on leveraging automation technologies, guiding taxonomy development and facilitated search interfaces. Among her clients are defense organizations such as Raytheon, Naval Surface Warfare Center, Northrop Grumman, and MIT. Lincoln Laboratory, biotech and pharmaceuticals such as Pfizer, Biogen, Novartis and Gilead Sciences, and law firms such as Pillsbury Madison & Sutro, Greenberg Traurig, and Goodwin Procter. Ms. Moulton is an active leader in the Boston KM Forum, a contributor to the publications and programs of The Gilbane Group, and a past leader in divisions and chapters of the SLA where she co-authored the original document Competencies for Special Librarians of the 21st Century.
In 1998 Red Herring Magazine described Mr. Nail as a “technology geek trapped in a middle aged insurance man’s body”. Mr. Nail began his career in the employee benefits industry in 1975 with Unionmutual Life Insurance Company (now UnumProvident). He served the company in various employee benefit sales and management thru 1992 . While at UNUM he also served as the technology liaison between the sales and marketing organization and UNUM’s home office. In September of 1995, right after Netscape and Amazon went public, Mr. Nail, founded Employease, the first web based human resources and benefits management platform and the pioneer in what is now called software as a service (SaaS). As the company’s founder and first CEO Mr. Nail personally funded the startup of the company and successfully raised over $17 million of capital in three venture capital rounds. Employease was acquired by ADP in the fall of 2006. In the fall of 1999 Mr. Nail founded digitalBenefits to develop a communication platform make it as easy to access HR/benefits information as it was to use an ATM machine. In September of 2000 he sold the company and a license to its flagship product benefitsATM™ to Authoria. In September 2001 digitalBenefits relaunched as a consultancy focused the key business stakeholders in the employee benefits supply chain. Clients have included several brokers, insurance carriers and technology solution providers including Highroads, BenefitPoint and RealLife HR where he also ran the sales and marketing organization in 2004 and 2005. In January 2006 Mr. Nail founded his third Internet based startup, The Industry Radar, as a “mashup” driven by RSS and other web 2.0 tools. The Industry Radar website, 70+ RSS feeds and 2 email newsletters reach over 100,000 industry professionals daily and serve over 2 million article views monthly. Mr. Nail also consults with companies on using web 2.0 tools for CRM, business process improvement, communication and information management.. Mr. Nail graduated from Williams College in 1975 with a bachelor's degree in art history and earned his CLU designation in 1984. Mr. Nail is also the father of three ages 25, 7 and 5 and maintains his office and home in Atlanta, Georgia.
Tom Ransom VP of Marketing and acting CTO, Corefino, Inc. (Sunnyvale, CA).
Corefino, Inc. provides outsourced finance and accounting services for early-stage and emerging growth companies. Corefino's DiligenceReady service relieves the burdens of financial reporting and regulatory compliance. Corefino provides everything a company requires to meet its finance, accounting and GAAP reporting needs. Its DiligenceReady services include the software, procedures and staff and are designed and priced to accommodate a company's growth, from the earliest stages of development to later stages of revenue. A DiligenceReady company will be able to focus on its strategic issues and core capabilities needed to grow the business, rather than the mundane accounting activities. Mr. Ransom started as a consultant to Corefino in 2002, where he has been responsible for evaluating and implementing a number of SaaS (Software as a Service) vendors. Corefino has integrated a number of hosted applications to deliver services to its client base. Corefino has been able to find a hosted provider for every one of its applications and until a few months ago, did not own a single server - a record only blemished with the addition of a single Window NT server for ActiveDirectory authentication. As a marketing consultant, he worked with high-tech companies in Silicon Valley, Seattle, and Toronto to communicate the benefits of their products to their customer base. His clients were in the computer graphics, telecommunications, engineering services, and software industries. Projects included trade show marketing, collateral and web site development, and product marketing. Prior to his consulting practice, Mr. Ransom worked as a product manager for a number of hardware and software companies, primarily in the multimedia and broadcast industries, including Harris Corporation, Cardinal Technologies, and Truevision.
Dion Record is the IT Director for Meyer Corporation where he is responsible for their B2B and D2C applications. Meyer Corporation has recently installed a Content Management system for all of its marketing web sites. He has over 15 years of experience in the technology field. Dion has a Bachelor of Information Systems as well as an MBA from the University of Phoenix. Dion also teaches Information Systems classes, application design and E-business, at the University of Phoenix.
Theresa Regli applies over twelve years of experience in content management and multi- channel publishing to her work as a consultant, analyst and writer. Recently, Theresa joined CMS Watch, an analyst firm that provides an independent source of buyer's advice on content management, portal and search technologies. Previously, she was Director of Content Management at Molecular, a technology consulting and services firm. In the last year, Theresa shared her expertise at over a dozen leading industry conferences (including AIIM Expo) while advising clients such as Harvard Business School Publishing and Hewlett-Packard. Her specializations include taxonomy, content strategy, and business process engineering.
Reinacker is the Founder and CTO of NewsGator Technologies. Greg's background includes technical consulting work for companies such as Galileo International, as well as several commercial software ventures with companies such as McGraw-Hill. Greg is recognized as a thought leader in the weblog and RSS arenas, publicly speaks about RSS, and is a vocal proponent of business uses of RSS and syndication technologies. Greg holds a B.S. in Electrical Engineering from the University of Colorado in Boulder.
Hadley Reynolds VP & Director of the Center for Search Innovation , FAST
Hadley Reynolds is Vice President and Director of the Center for Search Innovation at Fast Search & Transfer. Under his direction the Center offers a centralized resource for catalyzing the development of intellectual capital method, and best practices that leading organizations can leverage to take advantage of the expanding business uses of enterprise search. Reynolds has more than 26 years of experience as a senior operational and strategy executive in the software industry. Prior to joining Fast, Reynolds was an industry analyst for 12 years with Delphi Group where he was responsible for research and consulting programs within the areas of search business impact, content management, and information intelligence. His role a search industry visionary and commentator is evidenced by the many research reports and white papers, numerous bylined articles in top technology publications, and frequent quotations in national business periodicals including the Wall Street Journal, Investors Business Daily,
Ann Rockley is President of The Rockley Group, Inc, a consultancy that has an international reputation for developing content management strategies with a focus on unified content, and information architecture for content management. Rockley is a frequent contributor to trade and industry publications and a featured speaker at numerous conferences in North America and Europe. She has been instrumental in establishing the field in online documentation, single sourcing (content reuse), enterprise content management, and information architecture for content management. Rockley is President of Content Management Professionals, a member organization that fosters the sharing of content management information, practices, and strategies. Rockley is a Fellow of the Society for Technical Communication and has a Master of Information Science. Rockley is the author of the best-selling book “Managing Enterprise Content: A Unified Content Strategy” with TRG Senior Consultants Pamela Kostur and Steve Manning, New Riders Publishing ISBN 0-7357-1306-5.
Bill Rosenblatt President, GiantSteps Media Technology Strategies
Bill Rosenblatt is a recognized authority on digital media technologies, including content management, digital rights management, cross-media publishing, and content production systems, as well as on issues related to intellectual property in the online world. He has written several articles and contributed to technology standards initiatives in these areas, and he is the author of Digital Rights Management: Business and Technology (John Wiley & Sons) and managing editor of the Jupitermedia newsletter DRM Watch. He was one of the architects of the Digital Object Identifier, an emerging standard for online content identification and digital rights management. Before founding GiantSteps, Bill was Chief Technology Officer of Fathom, a knowledge destination web site for lifelong learners sponsored by Columbia University, the London School of Economics, Cambridge University Press, the New York Public Library, and other scholarly institutions. Bill defined Fathom’s content and e-commerce technology architecture and built its technology infrastructure. Bill’s publishing industry experience includes stints at McGraw-Hill and Times Mirror Co. (now part of Tribune Co.). Before joining Fathom, he served as VP of Technology and New Media for McGraw-Hill's trade magazine division, where he was responsible for implementing the business’ vertical market web portal strategy, including AviationNow.com, an information portal for the aviation industry. At Times Mirror, as Director of Publishing Systems, Bill implemented content management systems for many of Times Mirror's newspaper, book, and professional information publishing businesses, and helped develop the editorial system architecture for MDConsult, a web service for physicians. At Sun Microsystems, Bill served as a technology strategy consultant to Sun’s major media and publishing customers and did business development for Sun's video server product line. Then, as Market Development Manager for Media, Entertainment, and Publishing, he defined Sun’s market strategy for the industry and built alliances with software vendors who serve it. His career in digital media began at Moody's Investors Service, the bond rating agency, where he developed a pre-web-era architecture for electronic publishing of Moody’s credit reports. In addition to Digital Rights Management: Business and Technology, he is an author of three technical books for the publisher O'Reilly & Associates, which have been translated into French and Japanese; and he was a contributor to the book Electronic Publishing Strategies, published by Pira International Ltd. in the UK. He has been quoted in The New York Times, US News & World Report, Der Spiegel, The Globe and Mail, Australian Financial Review, Electronic Times (South Korea), Billboard, Editor & Publisher, Information Today, and on NPR's All Things Considered. He holds a B.S.E. with honors in Electrical Engineering and Computer Science from Princeton University and an M.S. in Computer Science from the University of Massachusetts, and he has had executive education at Harvard and University of Southern California business schools. Bill is a member of the Gerson Lehrman Group Media Council.
With five years at ISITE Design and more than 12 years of overall IT consulting and management experience, George serves as the senior technical architect on many ISITE Design projects. George has extensive experience with content management implementations, requirements definition, and technical integrations. He is a frequent speaker on web technology and architecture topics. Prior to joining ISITE Design, George served as the director of technology for PrintBid.com and senior architect for C-Bridge. George has worked with a litany of packaged solutions including PaperThin CommonSpot, Ektron CMS400.NET, TIBCO Portal Builder, SABA LMS, Docent LMS, EOSI Collection Management, Contribute, and more.
Andrew Savikas Director, Digital Content and Publishing Services, O'Reilly Media
Andrew Savikas is the Director of Digital Content and Publishing Services at O'Reilly Media, where he works to ensure that all of O'Reilly's content is available and accessible in multiple print and digital formats to support book production, Safari Books Online, Print-on-Demand, and direct PDF sales, among other content management and re-use initiatives. His group also provides author, editor, and production tools and support across a variety of applications and platforms, including XML, FrameMaker, InDesign, Word, and OpenOffice. In the past year, Andrew has successfully implemented an XML/XSL-FO toolchain for print production of select O'Reilly titles. Currently he is working to implement a next-generation content-distribution platform at O'Reilly based around the Atom Publishing Protocol. Andrew is the author of "Word Hacks: Tips & Tools for Taming Your Text" (O'Reilly), and is currently a student in the High Tech MBA program at Northeastern University in Boston.
Erik Schwartz Director Product Management (Enterprise), Convera
User Experience with a Government Focus: What the Intelligence Analyst Needs
Erik Schwartz is Director of Product Management for Convera, a leading provider of search technologies for professional workers. Schwartz plays a lead role in the product strategy and development activities for a variety of Convera products and services. These include driving product positioning and pricing; internal and external training; and analyst and press presentations. Schwartz also creates and facilitates the next generation product and service roadmaps, working closely with R&D, partners, services, development and Convera senior executives. Most recently, he was a key driver in the successful launch of Convera’s recently announced TrueKnowledge Platform™. Mr. Schwartz began his career in 1994 at Naval Research Laboratory (NRL) in Washington, DC as junior systems analyst after earning a degree in Electrical Engineering at Trinity College, Cambridge MA. In addition to his work with NRL, he also held a variety of development, analyst and technical management positions including a position as Manager of Technical Resources for Progressive Technology Federal Systems (PTFS), Bethesda, MD, from 1998-2004. He is the recipient of the TORPEDO Ultra Design Partner, awarded by NRL in 2000 for Digital Document Delivery System architecture and design and well as the Theodore R. Blakesle II Award, Trinity College as Outstanding Engineering Teaching Assistant.
Howard Schwartz Ph. D., VP Enterprise Solutions, SDL
DITA and Global XML: Challenges and Solutions for Managing Global Content
Howard Schwartz, Ph.D., is VP of Enterprise Solutions at SDL International and runs SDL’s enterprise technology engagements for global customers. Prior to SDL, Howard ran Business Consulting for Trados and was VP of Marketing for Uniscape. Howard has ten years of experience leading best practices and technology engagements for content management and globalization initiatives in enterprise contexts. A noted author of numerous white papers on global information management, Howard holds a Ph.D. from Brown University and has taught at Stanford and Indiana Universities
Eric Severson Chief Technology Officer, Flatirons Solutions
A recognized XML pioneer and content management industry expert, Mr. Severson has over twenty years of experience in the technology field, ranging from hands-on product development and consulting to senior management roles in engineering and marketing. Mr. Severson is currently Chief Technology Officer and a co-founder of Flatirons Solutions Corporation, where he leads a consulting and systems integration practice specializing in content management and XML-based publishing. Prior to joining Flatirons in 2001, Mr. Severson was Chief Technology Officer for eConvergent, a software vendor specializing in correlating customer data across disparate databases and applications. From 1996-1999, he was an Executive Consultant for IBM Global Services, where he focused on content management and XML, and was a principal developer of IBM’s XML certification test. Before joining IBM, Mr. Severson served as Vice President and Chief Strategist for Interleaf, Inc., and was co-founder and CTO of Avalanche (a pioneer SGML/XML software company). A frequent conference speaker on DITA and other XML-related subjects, Mr. Severson has been directly involved in key DITA designs and implementations performed by Flatirons. Mr. Severson is also a past President of OASIS, currently on the board of IDEAlliance, and a past board member of the AIIM Document Management Alliance. He holds an undergraduate degree from the University of Wisconsin, and completed Ph.D. coursework in Computer Science at the University of Colorado. Mr. Severson is a frequent conference speaker and contributor to the Gilbane CTO blog.
Russell Stalters CTO Portals & Collaboration, Applied Information Sciences Inc.
Russell Stalters is the Chief Technology Officer, Portals & Collaboration at Applied Information Sciences, Inc. He specializes in assisting organizations implement document, records, content and business process management solutions that require compliance with global content and records management standards. A recognized subject matter expert for SharePoint 2007 based solutions; he brings practical experience, thought leadership and technical expertise into every solution. He was the president of TrueArc, a world-leading records management software firm which was acquired by Documentum 2002. An innovator and patent holder, Stalters designed the patented product, AutoRecords, which automatically determines if a piece of content is a record and where it should be stored within the system. A regular industry speaker, noted author, and thought leader, he presented at Microsoft sponsored conferences, AIIM 2002-2006 conferences, The Gilbane Conference on Content Technologies for Government 2006, and ARMA 2002. Russell Stalters is the Chief Technology Officer, Portals & Collaboration at Applied Information Sciences, Inc. He specializes in assisting organizations implement document, records, content and business process management solutions that require compliance with global content and records management standards. A recognized subject matter expert for SharePoint 2007 based solutions; he brings practical experience, thought leadership and technical expertise into every solution. He was the president of TrueArc, a world-leading records management software firm which was acquired by Documentum 2002. An innovator and patent holder, Stalters designed the patented product, AutoRecords, which automatically determines if a piece of content is a record and where it should be stored within the system.
Craig St. Clair is a partner at TKG Consulting, a small consultancy focused on knowledge, information, and content management strategy. Craig has over 12 years of experience devising ways to make structured and unstructured content more accessible, particularly focusing on content modeling, taxonomy development and content delivery mechanisms. He has designed and deployed enterprise taxonomy, content management and knowledge management solutions for a number of Fortune 1000 companies, first as the manager of corporate collections at Digital Equipment Corporation, as a senior consultant for Gemini Consulting and Sapient Corporation, and as associate director, electronic communications at Genzyme Corporation. At Genzyme, Craig focused on content management design and rollout, web strategy, and portal design and rollout. In 2005 Craig’s consulting work at TKG has included portal and CMS design for Genzyme and Brazil's Central Bank, content management strategy for Coca-Cola, taxonomy development for the National Association of Stock Dealers (NASD), and KM strategy for Environment Canada.
John Stone is a member of PA's Global Information Technology and Solutions practice based in Cambridge, MA. John brings over 20 years of global experience in technology-enabled change with PA Consulting, Viant Corporation, AT&T and IBM. John’s particular client focus is in managing complex technology change programs, developing Internet solutions including knowledge and collaboration strategies and digital/web solutions. Prior to joining PA, John was a member of the senior start-up team at Viant Corporation, a leading Internet professional services firm focused on building digital businesses. John began his career with IBM and held a number of senior positions in sales and marketing management prior to joining the IBM Consulting Group in its start-up phase.
WfMC Technical Committee Chairman & Vice President R&D, Fujitsu Computer Systems Understanding BPM Standards for Content-Driven Processes
Keith Swenson is Vice President of Research and Development at Fujitsu Computer Systems Corporation for the Interstage family of products. He is known for having been a pioneer in web services, and has helped the development of standards such as WfMC Interface 2, OMG Workflow Interface, SWAP, Wf-XML, AWSP, WSCI, and is currently working on standards such as XPDL and ASAP. He has led efforts to develop software products to support work teams at MS2, Netscape, and Ashton Tate. He is currently the Chairman of the Technical Committee of the Workflow Management Coalition. In 2004 he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow. Mr. Swenson began his tenure at Fujitsu in 1991 where he developed TeamWARE Flow. He returned to Fujitsu Software Corporation in 2002 to direct the development of the Interstage family of products. A pioneer in web services, Mr. Swenson has helped the development of standards such as WfMC Interface 2, OMG Workflow Interface, SWAP, Wf-XML, AWSP and WSCI. He is currently working on standards such as WS-CAF and ASAP.
David has a BSc. Economics (Hons) from the University of Wales, and is a technology business veteran, bringing more than 20 years of sales, marketing, consulting and business experience to Hot Banana, from both the client and agency sides. He has worked with dozens of start ups, at all stages of growth and financing, several while going public, and many of the largest technology companies, including senior marketing consulting engagements with SAP, Macromedia, EDS, Fujitsu Consulting, Hyperion and CIBC Electronic Banking. At Hot Banana, David is in charge of hitting the sales objectives, growing the sales team, and developing strategic accounts and partnerships. He also directs the company's comprehensive marketing and lead generation program, press relations, brand-building and product marketing campaigns.
Bill Trippe is President of New Millennium Publishing, a Boston-based consulting practice formed in 1997, and Senior Analyst at Gilbane Group, Inc. Bill has more than 20 years of technical and management experience in content management, XML, and related technologies. He specializes in large-scale applications of content management technology, working with publishers who are typically converting extensive legacy databases and systems into more contemporary, open technology. He brings a unique blend of strategic and hands-on knowledge of the products and trends that are shaping the publishing and content technology marketplace. At The Gilbane Report, Bill covers trends and technologies in the content management industry and develops conferences and tutorials on XML and content management. He is a sought-after speaker and author in the XML field, and is the XML columnist for Transform, a Consulting Associate with the consulting and market research firm CAP Ventures, and a regular contributor to the magazine, EContent.
Todd Warfel, a founding partner at Messagefirst, focuses on research and design of consumer and b2b products. A recognized leader in the design-research and usability fields, Mr. Warfel speaks regularly at universities and industry conferences and contributes to industry publications. With over 14 years of industry experience and a background in English, Cognitive Psychology and Product Design, Mr. Warfel has worked on over a dozen industry first products. He has done work with a variety of clients including: Albertsons, AT&T Wireless, Bankrate, Bank of America, Comcast, Cornell University, Dell, GSK, IntraLinks, Palm, Sallie Mae, Splenda, SBC, SUNY, and Tufts University.
President & Principal Consultant, ZiaContent, Inc Rita is the principal of ZiaContent, Inc., a consulting and services company established in 2001. Rita has been working in the fields of computer software and new media for more than 10 years, bringing to her practice a broad range of experience in content development, information architecture, and content management. ZiaContent helps clients by designing and creating sensible content and working with them to implement sensible content management solutions. ZiaContent's content management services include business case development/ROI analysis, content strategy, requirements gathering and analysis, system selection, taxonomy and metadata modeling, workflow design, and system training and rollout. Rita has been involved in content management and knowledge management projects for companies such as Macromedia, Motorola, Starbucks, Office Depot, and Microsoft.
Lisa Welchman is founder and principal consultant of Welchman Consulting. Her firm provides web operations management consulting services to companies and government agencies. Lisa is also host of the CMSAdvisor podcast series which addresses issues related to content management system implementations.
Over the past ten years, Tony White has been an analyst at both Giga Information Group (now Forrester Research) and the Yankee Group, and has served in senior marketing roles at Interwoven and BroadVision. More recently, Tony has founded Ars Logica, Inc., a high-tech marketing and advisory firm offering a range of strategic and tactical marketing services to software vendors and providing needs-analysis/product-selection support to enterprise clients. In addition to hosting and speaking at analyst, vendor, and user conferences across Europe, North America, and Asia-Pacific, Tony has delivered competitive analyses to the sales forces of companies such as Hewlett-Packard, IBM, and BEA. His clients have included Adobe Systems, Bristol-Myers Squibb, Ford Motor Company, JPMorgan Chase, Qantas Airways, Siemens, and numerous other Global 2000 companies.
An international businessman with over 25 years experience in the IT sector, Michael Anobile received a Bachelors of Science degree in communications at Syracuse University, and participated in the Masters degree program in political communications at the University of Maryland. After relocating his family to Switzerland in 1980 to become European Training Manager for Exxon Office Systems, he subsequently held a number of European and Swiss management positions in the IT and language-technology industries, focusing on global business development and marketing. A founding member of LISA, and the Managing Director from its inception, he is responsible for the day-to-day management of the Association including outreach programs to other standards organizations (E.g., ISO Category A liaison member, IdeAlliance, Unicode, Openi18N, W3C, OASIS, etc.) and government agencies (E.g., US Department of Commerce, the European Union's Directorate General for Translation along with various Asian, Canadian and European language technology and national standards and trade bodies) as well as its international forums, training programs and industry marketing & public relations projects.
David Aponovich Web Content Management Strategist, ISITE Design
David Aponovich is web content management strategist at ISITE Design, a full-service interactive agency based in Portland, OR, and Cambridge, MA. David consults with clients on issues of content management best practices, including web globalization/localization and web marketing, and how a CMS can support their web goals. He previously was marketing director at Ektron, a web CMS software company, and has had online editing and publishing roles at Aberdeen Group and Internet.com (now JupiterMedia), in addition to spending several years offline in the newspaper business.
Hans Fenstermacher Vice President, Translations.com
Hans Fenstermacher is President of the ArchiText division of Translations.com. Born in Germany, Fenstermacher speaks six languages. Over his 25-year career in the language and content industries, he has worked as a translator, interpreter, and case study writer, including stints with the International Olympic Committee, Turner Broadcasting, and the U.S. Department of Defense. He has been involved in nearly every aspect of language services, from authoring to cultural adaptation to multilingual delivery. Fenstermacher has created the patent-pending ABREVE® process, a proprietary English content globalization system, designed to reduce content volume, improve content usability, and maximize content efficiency. Fenstermacher was founding Chairman of the Globalization And Localization Association (GALA) and is an Associate Fellow of the Society for Technical Communication. He holds a B.A. from Princeton University and an M.A.L.D. from the Fletcher School of Law and Diplomacy.
Christie Fidura Senior Product Marketing Manager, SDL International
Christie Fidura is the Senior Product Marketing Manager for Terminology at SDL International. With over 14 years experience in Global and Pan-European software development, Christie brings a deep understanding of technology and marketing to SDL. She is now combining these skills with multilingual strategies, helping global enterprises understand the importance of terminology as it fits within the realm of managing global information. She has developed and delivered numerous technical and marketing documents, building brand identity and customer loyalty with terminology. Further, she has successfully launched new software products to a worldwide audience, garnering several awards throughout her career.
Director, Content Lifecycle Solutions, JustSystems, Inc.
Bret is the Director of JustSystems’ Content Lifecycle Solutions practice. In this role, he consults with clients, recommending tool sets and strategies to solve various business problems. Bret has extensive knowledge in information models, content management strategies, and complex multilingual outputs. Bret has more than 15 years experience in the information management and publishing industry and is a member of CM Pros. Bret writes for many trade publications and speaks frequently at numerous industry conferences.
Frances Gambino Director of Documentation Services, IBI
Frances Gambino is the Director of Documentation Services for Information Builders. Frances has worked in the technical communications field for over 20 yeras as a technical writer, communications manager, and technical communications instructor. For the past two years, Frances has led her writing team on a journey from FrameMaker-based authoring to DITA-based authoring using an enterprise content management system to publish documents in English and several localized languages.
Kirk Hawkins, Western Regional Sales Manager for Vasont Systems, is responsible for sales and business development for the western United States. Prior to joining Vasont Systems, Mr. Hawkins was Director of Sales for Luna Imaging, a digital asset management software provider for the cultural marketplace. He previously held the positions of Western Region Sales Manager for Artesia Technologies and Context Media. As a 28-year technology veteran, Mr. Hawkins started his career at IBM and has held senior level positions in sales, product management and computer leasing with Sybase and Amdahl. He was also a leading consultant for Oracle, where he founded the Multimedia Technology Solutions consulting practice. He holds a bachelor’s degree in economics from the University of California at Santa Barbara.
Ian Henderson oversees Rubric and the creation of a better localization experience. Ian combines a deep knowledge of globalization issues with an equally deep knowledge of technology and distributed team management. This combination of skills has been the foundation of Rubric, and has achieved the company's unprecedented 98% customer retention rate and the highest satisfaction ratings in the industry. Ian's opinion is often reported throughout the localization industry and has appeared in Multilingual Computing & Technology and Software Business. Prior to joining Rubric, Ian worked in a variety of management and engineering positions at Siemens (Germany), Expert Software and Phoenix Software (New Zealand) and Berlitz (England). Ian has been with Rubric since the inception of the company in 1994. Ian co-founded Rubric in 1994.
Todd Karnig Director of Global Content Acquisition, HP
Todd Karnig is a Director in the HP.com Customer Experience Organization, leading the Global Content Acquisition (GCA) group. GCA is focused on establishing a premier content management function within Hewlett-Packard to ensure that HP marketing content is available, accurate and publisher-ready through optimized use of IT infrastructure, resources, business processes and standards. Since he joined HP in 2001, Karnig has steadily helped to build the HP content management initiative into today's integrated, company-wide function that has achieved 30% year-over-year cost-to-serve reductions, while supporting a 50% increase in new product introductions. The program currently provides consistent and reusable content to over 4,000 internal and external web publishers and over 5,000 channel partners. Prior to HP, Karnig was Vice President of eCommerce Business Development at Bank One; he has also held several management positions spanning sales, marketing and operations. Karnig earned his MBA at Arizona State University.
Robinson Kelly Founder and CEO Clay Tablet Technologies
Robinson Kelly, founder and CEO of Clay Tablet Technologies, brings to Clay Tablet a 15-year track record of working with or starting a wide variety of hi-tech firms. Kelly has held positions from front line sales rep to Channel Management and Director of Sales and Marketing at both software and professional services firms. He has worked both in Canada and the US, spending a year helping launch a Silicon Valley Content Management firm. Clay Tablet Technologies is his fourth technology start up. Kelly holds a BAA in Communications from Ryerson University, an equivalency degree from Brown University and regularly undertakes additional course work at the Schulich School of Business.
Ross Mayfield is the CEO and co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions. Ross Mayfield is CEO & Co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions. A noted blogger and industry expert, he is a serial and social entrepreneur. Mayfield has grown Socialtext to over 2,000 customers with Software-as-a-Service, Appliance and Open Source solutions. Mayfield partnered with Dan Bricklin, the creator of the first spreadsheet visiCalc, to co-develop and distribute SocialCalc. Socialtext is backed by Draper Fisher Jurvetson, SAP Ventures and Omidyar Network. Previously, Mayfield served as VP of Marketing for a Fujitsu spinout and CEO of an enterprise risk management software company. Mayfield co-founded and served as president of RateXchange (AMEX:RTX), the leading B2B commodity exchange for telecom. Mayfield served as the marketing director of the largest privately held telecommunications group in Eastern Europe and was the internal lead manager of their Initial Public Offering. He also founded an ISP, a web-design company, and has served on a number of Advisory Boards of high tech startups. Mayfield is a former advisor to the Office of the President of Estonia and began his career in the non-profit sector. He holds a B.A. in Political Science from the University of California at Los Angeles and completed the Management Development for Entrepreneurs (MDE) program of the Anderson School of Business. He resides in his hometown of Palo Alto with his wife and two children.
Jed is the Engineering Lead of the Content Management Engineering group at Sun Microsystems. Jed is responsible for the platform that manages and delivers global web content to consumers of Sun's web properties. Previously, Jed was a Senior Consultant at Interwoven focused on delivering web content management solutions to enterprise customers.
Curt has over 18 years of experience in the high tech industry with over 13 years of upper-level management experience. Curt played an integral part in designing and managing WordPerfect’s international development organization - one of the first in the world to produce software products simultaneously in over 30 different languages. In 1995 Curt began his own consulting firm that helped clients achieve the highest possible ROI from their international markets. During his five years as a professional consultant, Curt worked with dozens of companies to help them achieve a 30% to 60% higher return on investment from their international markets. More recently, Curt served as President and CEO of 10x Marketing – an internet marketing firm focused on helping companies realize more visitors to their website, converting those visitors into new customers, and thereby generating greater revenue from the internet. In his current position as Senior Vice President of Marketing for MasterControl, Curt has merged his international experience with the latest breakthroughs in global internet marketing. In his spare time, Curt enjoys teaching classes on business strategy for the Small Business Development Center based on a book he authored, The Basics of Business.
Youngmin Radochonski Globalization Program Manager, Sun Microsystems
Youngmin Radochonski is a globalization architect for Sun Engineering team at SunMicrosystems. She has been with Sun since 1993, working on various localization projects as an engineer and also as an project manager. Recently Youngmin has implemented a global management system that provides a centralized and automated localization workflow tool and can setup country websites automatically through subscriptions.
Rebecca Ray Managing Editor, Globalization Insider
Rebecca Ray is the Managing Editor for the Globalization Insider. She has been a pioneer in designing, testing, adapting and marketing software outside of the U.S. for companies such as IBM, Netscape Communications, Remedy (now part of BMC), Symantec and Sun Microsystems. She also has a strong background in machine translation and terminology tools, and co-authored the book, Doing Business in the USA: Marketing and Operations Strategies for Success. Ray is a Summa Cum Laude graduate with an M.A. in Latin American Studies from Indiana University and is fluent in English, French and Spanish and proficient in Portuguese and Turkish.
Anna Schlegel Executive Producer, Localization and Global Web Properties, VeriSign, Inc.
As Executive Producer for VeriSign, Inc., Anna Schlegel has been managing the international web and localization teams since 1994. The teams have grown to oversee web and localization operations for Asia Pacific, Latin America, Europe and the Middle East. Schlegel combines her globalization expertise with a deep knowledge of CMS and distributed team management. Before joining VeriSign, she was a Program Manager for Translation for Cisco and a Globalization Manager for Xerox. She is the author of the Spanish-English Telecommunications Dictionary, published by Cisco. Schlegel is a native of Catalunya and has a Masters Degree in German Linguistics from Humboldt University in Berlin.
Nitish Singh, Ph.D Associate Professor of Marketing, California State University
Professor Nitish Singh heads the Localization Program at California State University Chico. He received his Ph.D. in Marketing and International Business from Saint Louis University, USA. Most of his undergraduate and post-graduate (MBA and MA in Marketing) work was done in India and the U.K. Singh is the author of the book, The Culturally Customized Web Site. He has published or presented more than 60 studies in the areas of global e-commerce, e-marketing and cross-cultural consumer behavior in publications such as the Journal of International Business Studies, Journal of Business Research and International Marketing Review. Singh teaches and consults in the area of global e-commerce and international business.
Andrew Thomas Enterprise Product Manager, Idiom Technologies
Having worked in localization for the past ten years, Andrew has managed a wide range of translations from computer game software, to websites and various marketing materials, to large sets of user guide documentation, using WorldServer to accomplish much of it. With his unique localization and GMS experience, Andrew is now a product manager for Idiom Inc., focusing that knowledge to help deliver the best globalization technology.