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Stephen Arnold
Founder, Arnold IT, Author

steve arnold photo

Stephen E. Arnold is a specialist in online search and related disciplines. He’s the author of the first three editions of the “Enterprise Search Report,” “The Google Legacy,” and “Google Version 2.0.” His newest study comes out in 2008. It’s called “Beyond Search.” More information is available at Mr. Arnold’s principal Web site, http://www.arnoldit.com


Erik Aeyelts Averink
President, Products & Solutions, SDL Tridion

Erik Aeyelts Averink is President Products & Solutions at Tridion. He joined the company in 2004. Prior to joining Tridion in 2004, Erik was a partner at the venture capital firm Gilde IT Fund. During his 11 years at Gilde, he focused primarily on investing and supporting software companies in Europe and the US. While at Gilde, Erik invested in Tridion in 2000 and was on the Board of Tridion from 2000 – 2004. Erik holds Master’s degree in Economics from the Erasmus University in Rotterdam.


Antony Awaida
Founder & CEO, Startleap

Antony Awaida is the CEO of StartLeap – a consulting firm specializing in web 2.0 Sales and Marketing. Antony has worked closely with leading ECM and WCM vendors. Antony has been a featured speaker at industry events and his articles have been published by prominent magazines. Most recently, Antony was the CEO of Xporta – a cross border sourcing company which garnered numerous industry awards and Fortune 500 customers. Previously, Antony was the VP of Sales at a public company - Intellicorp - and a private company - Envive - where he significantly grew both businesses. Antony began his career at Oracle Corporation where he was recognized as a top producing salesperson and was rapidly promoted to executive roles.


Tim Barker
Senior Director, Product Management, Salesforce Content, Salesforce.com

tim barker photo gilbane san francisco

Tim Barker is senior director of product management at salesforce.com where he has responsibility for the strategic direction of the company's on-demand content management and collaboration services. Tim joined salesforce.com through its acquisition of Koral, where he was the co-founder and VP of Products. Koral was an Enterprise 2.0 company focused on applying the principles of Web 2.0 to enable organizations to share, organize and manage their business content. Previously, Tim worked as an Entrepreneur In Residence at Benchmark Capital ( Europe) where he co-founded a company to enable financial services firms control and distribute their content and data flows. He has also had both product management and engineering positions at EMC/Documentum and PriceWaterhouseCoopers in their Content Management & Collaboration divisions.

Tim’s has 15 years experience in designing, developing and deploying both Enterprise 2.0 and Enterprise 1.0 applications. Having gone through the process of rolling out salesforce.com’s own Content Collaboration services internally to over 2,000 Salesforce employees, he’s one of the few people in the industry that has deployed an Enterprise 2.0 service truly enterprise-wide and seen the pleasure and the pain.


Mollye Barrett
President, ClearPath, LLC

Mollye Barrett is a content management and technical communication consultant at ClearPath, where she develops strategies for optimizing content, improving the authoring environment and planning for business continuity. In her work with technical publication groups to implement XML-based content management systems, Mollye presents vendor-neutral content management options that focus on business case, document and workflow analysis, single-source writing and translation. Mollye is the Marketing Communication Director for Content Management Professionals (CM Pros), a senior member of Society for Technical Communication (STC), Immediate Past President of the STC Wisconsin Chapter and founder of the chapter mentoring program. Mollye holds an MA in English and Professional Writing from the University of Wisconsin-Milwaukee.


Simon Bate
Senior Technical Consultant, Scriptorium Publishing Services

Simon Bate is a Senior Technical Consultant for Scriptorium Publishing Services in Research Triangle Park, North Carolina. He has more than 30 years experience in technical publications, working for a wide range of companies from Fortune 100 companies to spectacular Silicon Valley flame-outs. When working as a writer and a manager, Simon always looked for ways to get the computer to do more of the work. After finally admitting to himself that he's a dyed-in-the-wool toolsmith, he now finds great satisfaction being a techno-geek all day long. In addition to his scripting and implementation work, Simon also teaches Scriptorium classes in XML, structured authoring, DITA, XMetaL, and XSL.


Jean Bedord
Findability & Search Consultant, Econtent Strategies

Focusing on search strategies to improve web findability and business results for content producers and content technology companies, Jean Bedord specializes in digital product strategies, markets and online distribution channels. She brings a background in search technologies and managing database products, as well as IT management, to search implementation. Jean speaks at conferences on search engine and e-book strategies, technology trends and emerging markets, and is quoted in leading business publications. Most recently she chaired “Solving the Multiple Search Engine Problem” session at Enterprise Search West / KM World, November 2007.She authored a report on Enterprise Search, Deployment and Trends published spring 2007 by Information Today. Jean teaches Online Searching via distance education for San Jose State University Graduate School of Library and Information Science: http://slisweb.sjsu.edu. With more than fifteen years experience in the online information industry, Jean spent eleven years at Dialog in product management and publisher relations. Post Dialog, she established EContent Strategies, and has been a contributing senior analyst at Shore Communications. She combines an MBA and an MA in anthropology, with a BA in mathematics bringing a hard science touch to information products.


Mark Bennett
CTO, New Idea Engineering

Mr. Bennett co-founded New Idea Engineering, Inc. and was also the co-founder and CTO of Searchbutton, Inc. He is a respected search industry thought leader and author. The NIE team provides strategic advice and integration services to clients that are rearchitecting their search infrastructure. SearchButton.com was one of the first companies to offer fully hosted site search and search analytics in the late 1990's, and the company was acquired in 2001. Mark is the lead architect for NIE's current SearchTrack and XPump products. His prior experience also includes programming, API and Real-Time/AMHS support, engineering and database development positions at Verity Inc., Access Technology and Portsmouth Naval Shipyard. Mr. Bennett attended Worcester Polytechnic Institute, University of New Hampshire and Northeastern University.


Melissa Biggs
Senior Globalization Business Manager, Sun Microsystems

Melissa Biggs is Sr. Business Manager for the Globalization function (internationalization and localization) at Sun Microsystems, Inc. Her background in localization extends over 15 years, with management responsibiities for  localization business strategies, finance, product acquisitions, program management, and operations within Sun's Globalization organization. Melissa has also held management positions at Xerox and Gould Imaging and Graphics. She is a graduate of Bucknell University.


Geoffrey Bock
Lead Analyst, Collaboration & Social Computing, Gilbane Group

Geoffrey Bock is the Lead Analyst for the Gilbane Group's Collaboration & Social Computing Consulting Practice. He focuses on a broad range of collaboration technologies, including enterprise applications of wikis, blogs and other social media. An analyst and author with over twenty- five years industry experience, he tracks how organizations create, organize, and manage business information to sustain profitable relationships. He advises software companies, end-user organizations, and government agencies in areas of business planning, technology innovation, and operational excellence.


Michael Boses
CTO, In.vision


Colin Britton
CTO-at-large

Colin was a Co-Founder and the Chief Technology Officer of Metatomix. His pioneering work at Metatomix has resulted in the Company being awarded four patents on its technology, with four additional patent applications pending. Prior to founding Metatomix, he was the Vice President of Advanced Technology for MediaBridge Technologies, Inc., a turnaround software company that was subsequently sold to Engage, where he spent more than eight years working with clients such as Dow Jones (The Wall Street Journal), the Boston Globe, Sears and Circuit City. Earlier, Colin held sales and technology positions with a number of leading technology companies. He has extensive experience in enterprise class solutions on a global scale in the fields of content management, CRM, workflow and knowledge management.

Colin studied Music Recording Technology at the University of Salford (formed by merger of University of Salford and University College, Salford).


Denis Browne
Senior Vice President, Business User Imagineering, SAP Labs LLC

Denis Browne photo Gilbane San Francisco

With over fifteen years of experience in the enterprise software market, Denis Browne joined SAP in 2006 to establish the Imagineering team within the Emerging Solutions product group. His team explores and develops emerging technologies and business models which provide SAP customers with new solutions to improve their performance in the global marketplace. With innovative concepts and tools like Enterprise 2.0 and widgets, Denis’ team points to the future of SAP solutions and the enterprise software market. Currently, Denis also consults with early-stage startup companies in the bay area, providing professional research and guidance.

Before joining SAP, Denis spent eight years working with numerous startups as a founder, chief technology officer, and product manager. For example, he led product strategy for Software as a Service, a Web services platform company created by Marc Benioff, the Chairman and CEO of Salesforce.com. The solutions created by Software as a Service formed the basis of Salesforce.com’s AppExchange offering. In addition, Denis spent several years at Oracle leading product development teams.

Denis graduated with an MA from the Institute of Technology in Carlow, Ireland. Denis is an avid traveler and spent a year and a half in 2002 exploring over 30 countries across North, Central and South America, Africa, Europe, Asia and the South Pacific.


Linda Burman
President, L.A. Burman & Assoc & President, CM Pros

For more than 2 decades, L. A. Burman Associates has delivered innovative solutions that enhance the value of digital asset, content management and digital rights management systems and processes. Known as an analytical problem solver and an insightful consensus builder, Linda Burman brings people and technology together to produce optimal solutions for dynamic content re-use and cross-media publishing. The consultancy focuses on user-centered, business-oriented approaches to requirements gathering, use-case development, and enterprise metadata, digital rights and taxonomy strategies. Her clients include commercial publishers, large corporations, standards/not-for-profit associations, tool vendors, and companies conducting corporate due diligence. Ms. Burman is President of the Board of the Content Management Professionals Association and founder and former chair of the IDEAlliance PRISM (Publishing Requirements for Industry Standard Metadata) Working Group, which she founded in 1999. She is co-author of Mastering XML and Mastering XML PRO (Sybex, 1999, 2001), and pioneered XML training for the Continuing Education Department of the University of Toronto. She presents and teaches tutorials at industry conferences worldwide.


Cimarron Buser
Senior Vice President Marketing & Business Development

Cimarron Buser photo Gilbane San Francisco

Cimarron Buser has extensive experience in electronic publishing and a broad knowledge of the publishing industry. As the senior vice president of marketing and business development, he is responsible for the future vision of Texterity’s digital publishing solutions. Texterity currently handles more than 800 digital editions of magazines, catalogs, and white papers. Cimarron works closely with Texterity's publishing partners to develop new and innovative programs for increasing circulation and advertising revenue bridging the gap between print, rich media, and the world wide web. He strives to provide users with the highest quality experience, thereby offering Texterity's publishers a cost-efficient, effective solution that lives up to the goal of "Digital Delivery Made Simple.” Cimarron has been a featured speaker at FOLIO, American Business Media, Circulation Management, Society of National Association Publications, Seybold Seminars, CircDay LA, Circulation Management Association of Canada, Midwest Circulation Management Association, BookTech and Print Media conferences, and has appeared on the “Digital Media Oz” Radio show.

He has a BA degree in Computer Science from UC San Diego and an MBA degree from Harvard University.


Dries Buytaert
Co-founder & CTO, Acquia; Founder and Project Lead, Drupal

Dries Buytaert photo

Dries is the original creator and project lead for the Drupal open source web publishing and collaboration platform. He serves as president of the Drupal Association, a non-profit organization formed to help Drupal flourish. A native of Belgium, Dries holds a PhD in computer science and engineering from Ghent University.


Tony Byrne
Founder, CMS Watch

Tony Byrne is Founder and Principal of CMS Watch (www.CMSWatch.com), a vendor-neutral technology evaluation firm. A former reporter, publisher, international educator, Byrne previously headed the Engineering and Production groups at an Internet consulting firm. He is the author of The CMS Report, now in its 9th Edition, and publisher of the Enterprise Portals Report, the Records Management Report, and the Enterprise Search Report.


Dan Carmel
CEO, SpringCM

Dan Carmel is the CEO of SpringCM.com., the leading provider of enterprise document management and workflow on-demand. Prior to SpringCM, Mr. Carmel served as an Executive in Residence at Foundation Capital a leading Silicon Valley Venture Capital firm. Before joining Foundation Capital, Mr. Carmel was CEO of Itemfield, which was acquired by Informatica in December 2005, and VP and General Manager of the Legal / Professional Services business unit for Interwoven where he developed the strategies that made Interwoven the leading provider of document manage solutions to the legal accounting and professional services markets. Mr. Carmel was also the 4th employee of the Vantive Corporation a leader in Customer Relationship Management solutions, which was acquired by Peoplesoft.


Robert Carroll
VP Marketing, Clickability

As VP of Marketing, Robert Carroll is responsible for crafting and executing Clickability's global marketing strategy including brand, sales enablement, press and analyst relations, events, and lead and demand generation programs. Robert contributes more than 20 years of strategic marketing experience at both start-ups and Fortune 500 companies in the software, media, online publishing, and software-as-a-service industries. In addition to holding executive positions at AOL, Ziff-Davis (ZDNet), Ofoto (now Kodak), and Wind River, Robert was a founding team member of GNN, the world's first commercial website. Robert is also a guest lecturer on Social Media at the MBA Program, Haas School of Business, University of California at Berkeley, and a board member of the Software and Information Industry Association (SIIA) Marketing Executive Council.


Steve Carton
VP Content Technologies, Retrieval Systems Corp.

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Mr. Carton is Vice President of Content Technologies for Retrieval Systems Corporation. He has over 30 years experience in information systems development with special expertise in the technologies of the publishing and library sectors. He couples strong requirements knowledge with best-of-breed technology development skills to create content-centric solutions. At RSC, he is responsible for design and development of complex repository management systems for publishing clients. and for research and development into the company's CMS product "Tractare".

Retrieval Systems Corporation (RSC) is an established software services company with a well-earned reputation for delivering successful content management and publishing deployments on time and under budget. Our customers include professional publishers and other public and private institutions with significant content management and publishing requirements. As a thought leader in content management and delivery systems, RSC has been recognized by The Gilbane Report for its leadership in blending commercial off the shelf (COTS) and open source components to provide high impact low cost content management solutions.


Lynda Chiotti
President, Chiotti Inc

Lynda Chiotti gilbane san francisco

Lynda Chiotti, Information Architect and President, Chiotti Inc., provides information architecture, information design, content development and management, and usability assessment and testing services to clients in automotive, financial, pharmaceutical, packaged goods and telecommunications industries. She mentors and leads seminars for editors, writers and managers of corporate and technical communication, teaching information architecture, content management, user-centered design and usability of online information systems. She is currently active in developing proprietary methodologies to implement single sourcing solutions based on DITA. Added to more than 30 years of experience writing and editing for diverse audiences, including national daily newspapers and post-secondary textbooks, she frequently works with multi-skilled teams on international corporate public and intranet sites, e-commerce and interactive marketing initiatives, and innovative collaborative research projects.


Leonor Ciarlone
Lead Analyst, Globalization, Gilbane Group

Leonor Ciarlone is the Lead Analyst for the Gilbane Group's Globalization Consulting Practice where she is also a contributer to the practice's blog (http://gilbane.com/globalization/). Leonor also covers BPM. Leonor brings over 15 years of experience analyzing, designing, and developing content-centric applications in a variety of industries including manufacturing, insurance, and software development. She served as an analyst and information architect from 1986 to 1999 for companies such as FM Global, Commercial Union Insurance, EMC Corporation, Inso Corporation, Intellution, Inc., and General Cinema Corporation. From 1999 to 2003 Leonor was a Senior Consultant with InfoTrends/CAP Ventures, a worldwide market research and strategic consulting firm for the digital imaging and document solutions industries. In this capacity she provided personalized market research and strategic consulting to companies that invest in, provide, or implement content-driven technologies and solutions. Her deliverables included market trends analysis, competitive intelligence, strategic and tactical marketing services, and technology assessment services to a variety of vendor and corporate clients. Leonor has provided numerous presentations on XML and related standards for various technical communication conferences, written articles for magazines and organizations including EMedia, eContent, and IEEE, and has judged local and international technical documentation competitions. She is a past president of the Boston Chapter of the Society for Technical Communication and has won multiple awards from chapter competitions. She earned a B. A. Degree in Journalism from the University of Massachusetts in Amherst.


Jeff Cram
Managing Director, iSite Design

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Jeff Cram co-founded ISITE Design in 1997 and heads up ISITE Design Boston as its Managing Director. Cram has played an integral role in establishing the agency as a national leader in Web strategy, design and technology services. Cram has consulted for companies including Siemens, Xerox, Nike, Nintendo and WebTrends. He is a frequent speaker at national conferences on topics including Web analytics, search engine marketing and Web usability. Prior to ISITE Design, Cram worked for Nike as a Web communications consultant and led Web initiatives for WebTrends, the market leader in Web analytics solutions. Cram resides in Cambridge, Massachusetts and holds a Bachelor of Arts degree in Communications from Linfield College.


Ed Cuoco
Co-founder, Spathe

Most recently, Ed started Spathe in 2006 along with Peter Lieberwirth to focus on tools that help users collect and manage information collected on the Internet and other electronic media. Before Spathe, Ed cofounded onExchange Inc., which was acquired by the Chicago Board of Trade in 2004. Before onExchange, Ed managed the Virtual Worlds Group for Microsoft Research. He was a member of the founding team at Vermeer Technologies, the developer of FrontPage, which was acquired by Microsoft in 1996. Ed held senior positions at Digital Equipment Corporation and Bolt Bernanek and Newman.


Frank A. D'Agnese, Ph.D.
Co-founder & President, Earth Knowledge, Inc.

Frank D' Agnese photot Gilbane San Francisco

Frank A. D'Agnese, Ph.D. is co-founder & president of Earth Knowledge, Inc. headquartered in Tucson, Arizona that is developing pioneering ways of integrating knowledge and information through sophisticated client consulting and novel web-based services. Earth Knowledge provides customized collaboration and online services for businesses and organizations who want Earth and environmental information specifically tailored to their needs. Before co-founding Earth Knowledge, Dr. D'Agnese was a senior-level research scientist at the U.S. Geological Survey (USGS), directing scientific programs of national significance. He led the Death Valley Regional Ground-water Flow System Project, funded by the Department of Energy to study the water resources in southern Nevada and California surrounding the Nevada Test Site and the proposed Yucca Mountain high-level radioactive waste repository. He also coordinated a national research program for the USGS directed at developing interdisciplinary methods for analyzing groundwater basins in the desert southwestern United States.


Karl Darr
Principal, KMD Associates

 Karl Darr started his career at HP where he was hired to help bring the company’s first laser printer to market, and he has been bringing new information technology to market since then for a number of companies, including MIPS Computer Systems, Pyramid Technology, NetFrame, WYSE Technology, NEC, Symantec ,Ultradata, TogetherSoft, LegacyJ and JBoss. Throughout his career, he has maintained a primary focus on developing global, trans-border business. His primary focus for the last 15 years has been on enterprise software, technical information and structured content management.


Maria Diaz
Writer, CMSWire


Andrew Draheim
Globalization Consultant, Dig-IT!

Andrew Draheim Gilbane San Francisco 2008

Andrew Draheim is an independent Globalization Consultant. The client portfolio of his consulting firm, Dig-IT!, include The World Bank, The World Conservation Union, several localization service providers, and others. Andrew has 18 years of international experience in managing operations in publishing, electronic publishing and localization worldwide. He helps international companies to manage and implement change by assisting them in understanding the individual challenges of their organizations, identifying the technology needed to address them, and by effectively implementing these solutions. Andrew completed the implementation of five localization production hubs in developing countries for the World Bank and developed the global publishing strategy of the World Conservation Union. As Translation Manager at The World Bank, he implemented and managed one of the world’s largest Globalization Translation Management System (GTMS) installations. He is co-author of the best practice guide for implementing global content management systems (CMS) published by the Localization Industry Standard Association (LISA), and he facilitates workshops on CMS. Andrew has also served as Managing Director for Central & Eastern Europe for Berlitz GlobalNet and Managing Director of HEP, the electronic publishing arm of the Holtzbrinck Publishing Group that includes Scientific American, Henry Holt, St. Martin’s Press, Farrar Straus and Giroux, as well as Handelsblatt.


Joshua Duhl
Director of Enterprise Product Marketing, Quark

Joshua Duhl Gilbane San Francisco

Joshua Duhl is Director of Product Marketing for Quark. He oversees and guides the product direction of Quark’s server products. He comes to Quark with over 20 years of marketing, product management, market analysis, software engineering, and consulting experience. Duhl was most recently Vice President of Product Management and Strategy at ClearStory Systems, a digital asset management (DAM) software vendor, where he led the company’s product strategy, roadmap and rollout. Duhl was Director of Research for IDC's Content Management and Rich Media software service, covering the content management, DAM, authoring software, dynamic publishing and digital rights management markets. He was selected by IDC's clients as one of three 2003 Global Research Advisory Council Analysts of the Year. As an independent consultant for 10 years, Joshua provided strategic marketing, product planning and positioning guidance to a variety of software companies. Prior to forming Stillpoint, Joshua held product marketing and engineering positions in ONTOS, Ontologic, Cambridge Robotics, and Prime Computer. He holds a bachelors degree in Computer Science from Haverford College.


Keith Fahlgren
Publishing Technology Engineer, O'Reilly Media

 Keith Fahlgren is a Publishing Technology Engineer at O'Reilly Media. He's been involved in extending O'Reilly's use of DocBook and the DocBook-XSL stylesheets, building an Atom Publishing Protocol infrastructure, and generally trying to keep O'Reilly's content as flexible and usable as possible. Additionally, Keith helps run the Bay Area Functional Programmers and is a member of the OASIS DocBook SubCommittee for Publishers. More recently, Keith's been heavily involved with encouraging the adoption of the IDP.


Dan Farber
Editor-in-Chief, CNET News

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Dan Farber is editor in chief of CNET News. He has more than 25 years of experience as an editor and journalist covering technology. Prior to joining CNET News, he was editor in chief of ZDNet, where he developed the site's network of more than 30 bloggers covering key technology topics. Prior to joining ZDNet, Dan served as vice president and editor in chief at Ziff-Davis' flagship computing news publications, PC Week and MacWeek. He was also a founding editor at Macworld and part of the editorial staffs of PC World and PC Magazine. He is based in San Francisco.


Beth Franssen
Interactive Marketing Consultant, Independent Consultant to Hines

Beth Franssen photo Gilbane San Francisco 2008

Ms. Franssen consults for Hines in Houston and Phoenix in the field of Digital Asset Management and Electronic Corporate Marketing. She is currently working with a major California educational non-profit with upcoming e-marketing initiatives. joined Hines in Houston in 2003 after seven years with Corporate Communications at Gensler Architects in New York. Ms. Franssen has a ten-plus year record of exemplary-rated performance leading global corporate marketing and comprehensive organizational. Her skills combine marketing, graphic design, communications, and IT strengths to develop intranet/extranet sites; create goal-surpassing campaigns; and innovate award-winning, technology-based solutions driving historic sales, market penetration, and business growth. Her in-depth project management experience encompasses creative/technical/vendor teams in branding, digital asset management, and web-marketing initiatives. Bachelor of Arts, Architecture, Parsons School of Design, 1994 and Rice University, 2004, Project Management for Software Developers Graduate Certificate, Project Management, Stevens Institute of Technology Fall 2008


Denis Gachot
President, Systran

 As president of SYSTRAN Software, Inc. since 1986, Denis Gachot is responsible for operations of the SYSTRAN Group in North America. During this time Denis oversaw the transition of the company’s core machine translation technology from the mainframe to run on Linux, Unix and Windows, the increase in number of supported language pairs to over 50, and the first-ever launch of a free online translation service. Denis engages with global corporations and the US Federal Agencies, assisting organizations that need to translate huge volumes of documents in a cost-effective manner. Denis is acutely familiar with the role and impact of SYSTRAN’s machine translation in the corporate value chain from gisting to high quality publication. Denis holds a degree in mechanical engineering from ETH, the Swiss National Institute of Technology.


Brad Gandee
Vice President of Product Marketing & Management, GigaTrust

Vice President of Product Marketing and Management brings more than 10 years of expertise in digital media security and protection technologies. His background includes expertise in business strategy, market research, market development, and product management. Most recently, he was the technical evangelist for ContentGuard, a leading DRM technology development company where he was responsible for the Company's strategy in the standards arena. At ContentGuard, he was also responsible for their licensing program to the mobile telecom industry. He served on the Boards of Directors of the Internet Streaming Media Alliance and the MPEG Industry Forum and is a frequent speaker at digital media security industry conferences. He also played a pivotal role in the development of XrML, eXtensible rights Management Markup Language, which is the baseline technology for the Rights Management Services platform from Microsoft. Prior to joining ContentGuard, Mr. Gandee was President of a start-up, DeskGate Technologies, with proprietary technology for packaging, distribution, and tracking of digital content. Brad is a graduate of the University of Pennsylvania and holds an MBA from the Wharton School of Business.


Evan Gerber
Principal Consultant Experience Design, Molecular

Evan Gerber Gilbane San Francisco 2008

As a Principal Experience Design consultant, Evan has been meshing the needs of the user with the goals of the business since the late 90s. While at Molecular, Evan has worked with major brands including Coca Cola, Proctor and Gamble, AIG, Rentokil, and Adidas to develop robust globalized CM based solutions, mobile platforms, and social networking campaigns. A frequently published and widely cited speaker, Evan is fascinated by the convergence of the desktop and mobile internets, and it’s impact on business knowledge management and lifestyles around the world.


Frank Gilbane
CEO, Gilbane Group, Inc.

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Frank Gilbane has been writing about, organizing conferences on, and consulting to Fortune 2000 companies and government agencies on information management technology since the early 80s. Frank is President & CEO of the analyst and consulting firm Gilbane Group, Inc., and organizes the Gilbane Conferences. Frank is also a Managing Partner at Lighthouse Seminars LLC, a producer of educational events for IT. Frank was a member of the Board of Directors of market research and consulting firm CAP Ventures (now Questex/InfoTrends), Inc. and the founding Director of their Dynamic Content Software Strategies service. Frank was the founder and former president of Publishing Technology Management, Inc., a founder (with Yves Stern and Guy Fermon) of the French firm TechnoForum SARL (now owned by Reed Exhibitions), and co-founder of the Documation conferences in North America and Europe. He has held various positions in software development, marketing, and senior management at Texet Corporation and Quadex Corporation. He was a founding member of the Board of Advisors to SGML Open (now OASIS), is a past member of ANSI, ISO, and CALS Standards Committees where he was an independent expert working on SGML markup language and style sheet technologies, the Graphic Communications Association (GCA), numerous editorial advisory and corporate boards, and a recipient of the GCA's TechDoc award. Frank has a BA in Philosophy from Boston University, and an MA in Philosophy from Tufts University.


Prakesh Govindarajulu
President, RealTech Inc

Prakash Govindarajulu is the principle and founder of RealTech Inc. He has worked in the areas of content discovery, term extraction and taxonomy development for over four years. He frequently consults with Earley & Associates, the leaders in developing Enterprise Taxonomies. He has extensive experience working with Taxonomy Management tools such as Wordmap and other content systems in many customer engagements. At RealTech, he created DiskBee, a taxonomy jump-starting tool that embraces the methodology of ground-up development of taxonomies. He has a deep interest in artificial intelligence systems and has worked with frameworks for knowledge representation, machine learning and classification using neural nets and expert systems. He enjoys architecting, designing and developing software applications and has done so for over twenty years. In his zeal for automation he facilitates software development projects for clients from different vertical industries.


David Graham
CIO, Vignette

David Graham is chief information officer of Vignette Corporation and is responsible for the IT infrastructure and applications which provide the resources to develop the company’s Web experience software. He is also focused on creating new and efficient ways to use technology to accelerate product quality and release cycles using agile with special focus on emerging virtual tools. Prior to Vignette, Graham managed the IT/Lab groups for the IBM Software group, Western Region. He spent 20 years working in the heart of Silicon Valley in various marketing, sales, operations and entrepreneurial roles. Graham has 30 years experience managing technical teams and lives in Austin, Texas with his wife and three children. .


Dr. Mark Granick
Co-Founder, Editor-in-Chief, ePlasty

Mark Granick Photo

 Dr. Granick is a tenured Professor of Surgery at the New Jersey Medical School-UMDNJ in Newark, NJ. He is Chief of Plastic Surgery and the residency Program Director. Dr. Granick has been an academic plastic surgeon and committed to residency training throughout his career. Dr. Granick has published over 100 peer-reviewed articles, 50 book chapters and has edited 8 textbooks. He is involved in medical mission work in Africa and recognized that the traditional ink on paper publishing model presents tremendous barriers in terms of distribution of and access to critical information about his specialty throughout the world. Collaborating with fellow academic surgeons who are similarly interested in the Open Access model has resulted in the creation of an expansive online medical journal, ePlasty.


John Grillos
Sr. Product Marketing Manager, IBM

John Grillos serves as a Enterprise Content Management (ECM) Product Marketing executive for IBM within the Information Management Software Group organization. John is responsible for the IBM ECM portfolio of products including; IBM Content Manager, IBM FileNet P8 Content Manager, IBM Business Content Services, Advanced Document Management and ECM clients. Prior to IBM, John was an Executive Vice President of Business Development at 2 successful Silicon Valley start-up companies, consulted for a Venture Capital firm and served in executive capacity within 2 fortune 500 companies. In addition to his other professional past, Mr. Grillos worked at EMC/Documentum, where he had responsibility for Business Development strategy. Mr. Grillos has more-than 19 years in the technology industry—spanning engineering, product marketing, sales management, business development and venture capital. Mr. Grillos has earned a bachelor’s degree from the University of California, at Berkeley.


Darren Guarnaccia
VP Product Planning & Management, Sitecore

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Darren Guarnaccia is broad technologist with a deep understanding of the Web CMS marketplace. His career background includes experience in Enterprise IT, as a Services Consultant and as a Software solutions vendor. Early in his career he was Director of Technology for a large financial organization. He subsequently ran e-Commerce operations for a large regional Consulting organization, building sizeable e-Commerce and CMS solutions for enterprises.

Since 2003 he has served in Senior technical product marketing roles, currently as VP Product Marketing for the leading Web Content Management software company, Sitecore. With Sitecore, Darren works on CMS solutions planning and management, technical briefings with analysts, press, and major Clients, and business development and alliances.


Yogesh Gupta
President and CEO, FatWire

Yogesh Gupta Photo

Yogesh Gupta was appointed President and Chief Executive Officer of FatWire Software in August 2007. Yogesh oversees all global operations of the company, including sales, marketing, development, finance and professional services. He also serves on FatWire's Board of Directors.

A customer focused and visionary technology executive, Yogesh brings over two decades of experience in product development, marketing, strategy, planning and business development to FatWire. Prior to FatWire, he held increasingly responsible senior management roles at CA (NYSE: CA), most recently as Senior Vice President and Chief Technology Strategist. His other roles at CA included five years as Chief Technology Officer, SVP of Worldwide Product Marketing, SVP of Strategic Planning, as well as General Manager of CA's $2 billion distributed product portfolio. In 2004, Yogesh was selected by InfoWorld as one of the 25 most influential CTO's worldwide. Before CA, Yogesh held technical and management roles at various companies including Cullinet Software and Burroughs Corp. A recognized expert in emerging technologies and industry trends, Yogesh is a published author and much sought-after speaker who regularly presents to audiences ranging from CIOs to CTOs, to industry analysts, financial investors and the media. He also serves on the boards of multiple industry and academic consortia.

Yogesh holds a Bachelors degree in Electronics Engineering from the Indian Institute of Technology in Madras and a Master's degree in Computer Science from the University of Wisconsin.



Bjarne Hansen
President, Sitecore USA

Bjarne Hansen Photo

Born in Denmark, Bjarne has been based in the U.S. for the past 30 years as a very successful entrepreneur and technology innovator. His business successes include the education and travel verticals, as well as touch screen technology for a range of markets, where he started, built up and sold successful companies. Bjarne established the North American headquarters for Sitecore in the San Francisco Bay Area in 2004, and has hired and managed the support, development and sales team that has grown coast to coast, including Canada. Under Bjarne’s leadership, North America continues to expand at a goal breaking pace for Sitecore.


Vern Hanzlik
CMO, Sajan, Inc.

Vern serves as the Chief Marketing Officer for Sajan and leads the Marketing and Product Strategy for the Company. Previously he served as president and CEO of Stellent, was focused on leading Stellent to achieve improved growth in revenue and profitability and even greater innovation and inventiveness with its products. Hanzlik was vice president of sales, a role in which he successfully led the company in meeting its revenue goals while expanding the sales force and indirect sales channel. He had been with Stellent since 1991 and served in many different roles and was employed at Stellent for 14 years.


Rachel Happe
Research Manager, Digital Business Economy, IDC

Rachel Happe Photo

Rachel Happe, Research Manager, leads IDC's research on the Digital Business Economy, covering how online business models and practices affect business environments, technology architectures, corporate processes, and contributor expectations. Rachel Happe has over ten years of experience working with emerging technologies including eCommerce and enterprise software applications. Prior to IDC, Rachel was the Director of Product Management at Bitpass where she worked with media and publishing companies such as Disney, United Media, CanWest, and Ziff Davis to monetize their digital assets as well as with MSN and ninemsn to develop a digital rewards and purchasing infrastructure. While at Bitpass, Rachel was instrumental in developing Mperia, an internet music site. Her experience is chronicled in the book, The Future of the Music Business, in an interview that discusses changes in the music business brought about by internet technologies. Prior to Bitpass, Rachel was the Product Marketing Manager for IDe, an enterprise software company that developed applications to manage the new product development process. Rachel started her business career at PRTM as a Business Analyst focused on helping technology companies understand and improve their product development operations. She has presented and written about trends in product development management, both at industry conferences and as a visiting speaker at the Wharton and Kellogg schools of business.


Kym Harrington
President, SalesEdge LLC

 Kym Harrington has been a highly successful technology sales executive for over 15 years. Kym is the founder and president of SalesEdge LLC, a company driven to help its customers accelerate sales and win more business through RFP and proposal automation solutions. With customers throughout the US in high tech, financial services, health care, and business services, SalesEdge offers technology, best practices, and services that help proposal and business development teams automate the RFP response process, increase proposal team productivity, and deliver cutting-edge proposals. Through SalesEdge, Kym Harrington imparts her sales and marketing expertise and helps proposal teams increase their contributions to their companies’ bottom line. Before founding SalesEdge, Kym was the head of Pragmatech Software Inc.’s Sales Department, where she led her team to 5 years of consecutive growth, increasing the customer base from 350 to 1,100 companies. Prior to Pragmatech, Kym held a Senior Level position at PC Connection Inc, a fortune 1000 Company leading the Corporate and Government Sales Organizations, and growing revenues from $3 million to over $200 million. At PC Connection she developed sales strategies, managed marketing and business development initiatives that contributed to the firm's rapid growth, acquisition of market share, and ongoing industry leadership. Kym holds an MBA from Boston University and a BA in business administration from Southern New Hampshire University. Kym was recognized in Who’s Who in International Business in 2003-2004, 2001-2002.


David Haucke
VP Global Marketing, ISYS

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As ISYS Search Software's vice president of global marketing, Dave is responsible for the development and execution of the company's worldwide marketing efforts. He has more than 12 years' experience serving as a marketing communications and public relations professional, working exclusively in the technology industry and providing PR services for companies that include Qwest Communications, eToys and Cirrus Logic.

Prior to joining ISYS, Dave served as a senior consultant for VisiTech Public Relations, where he led the firm's editorial efforts. Before this, he worked as a marketing manager for eBags.com, where he was part of the original team that launched the company and helped it achieve significant growth during its early years. While at eBags, he co-managed the company's public relations and branding efforts, as well as produced much of its website content and marketing communications material. Dave has presented on a variety of search-related topics at several industry conferences, including the Enterprise Search Summit, KMWorld & Intranets and Innovations In Search. He graduated from Colorado State University with a bachelor's degree in technical journalism.


David Hersh
CEO, Jive Software

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As CEO of Jive Software, Dave Hersh is responsible for overseeing the company's strategic direction, planning and implementation. In six short years, Dave has led Jive Software from a small open source project to an Inc. 500 company with 100 percent annual growth rates, all without raising any outside investment. Previously, Dave held the roles of CFO and product strategist at 4charity. Prior to that, he was a management consultant to Hewlett Packard, focused on HP's Worldwide Information Management Strategy. Dave began his career as a strategy and change management consultant at VIA International in Chicago and London. Dave has gained a reputation for his deep industry knowledge of collaboration, knowledge management and open source, and he is frequently tapped to present at industry events and serve as a media reference. He holds a Bachelor's degree in Economics from DePauw University.


Bonnie Hipp
Health Information Manager, University of Arkansas Medical Sciences

Bonnie Hipp photo

Since 1996 I have worked at the University of Arkansas for Medical Sciences, where my responsibilities require analyzing to a large extent the technical infrastructure for the Documentum and Mckesson Systems. In this role, I function as Health Information Management and Documentum Senior Support Analyst. This includes devising and/or modifying procedures to solve complex problems regarding: computer equipment capacity and limitations; operating time and form of desired results; conducting and organizing software Training; and 24/7 support for a campus of 10,000+ employees.

Previously, I served as a programmer/analyst for Dillard’s Department Stores as front end support for all users on processor in the store system which managed the store’s inventory and data processing systems.


Margie Hlava
President & Chairman, Accession Innovation

Margie Hlava photo Gilbane San Francisco 2008

Marjorie M.K. Hlava is President, Chairman, and founder of Access Innovations, Inc. She is very well known in the international information arena. She is past president of NFAIS (2002-2003), the organization of those who create, organize and distribute information. Ms. Hlava is past president of the American Society for Information Science and Technology - 1993 (ASIST) and the 1996 recipient of ASIST's prestigious Watson Davis Award, twice a member of the Board of Directors of SLA (formerly known as the Special Libraries Association), 5 year member of the Board of the National Information Standards Organization (NISO), past President of the Board of Documentation Abstracts, and has held numerous committee and other positions in these and other organizations. She has published more than two hundred articles and books on information science topics.

Marjorie holds three patents. Her research areas include furthering the productivity of content creation and the governance layer for information access through automated indexing, thesaurus development, taxonomy creation, natural language processing, machine translations, and machine aided indexing. She has given countless presentations domestically and internationally, including keynote addresses. She has given workshops and lectures on thesaurus development, taxonomy creation, natural language processing, machine translations, and machine aided indexing.


James Hom
Engineering Program Manager, NetApp

James Hom leads Tools projects for NetApp Information Engineering, including NetApp's adoption of DITA and implementation of the Trisoft InfoShare CMS. James has been involved with publication and Web technologies for almost 20 years, including roles at Apple, Scient, Compaq, Netscape, and Cisco Systems. At Compaq, James helped design the first CMS for delivering screens and advertising to Web-enabled Automatic Teller Machines. At Scient, one of the first eBusiness integrators, James led the CM Community of Practice in addition to performing client project work. Prior to his CM work, James was the Online Architect for Netscape technical publications. James' work on the first Cisco usability team led to the development of the Usability Methods Toolbox website, a popular resource for university and industry practitioners. James holds BS and MS degrees in Industrial and Systems Engineering.


Jim Howard
CEO, CrownPeak

Under Jim’s leadership since its founding in 2000, CrownPeak has become the market leading company in the content management software services sector. In the past four years, CrownPeak has experienced explosive growth, with over 90% year-to-year CAGR. CrownPeak has also sustained over 93% customer retention over four years. Among the companies in the CrownPeak client roster today are Trek Bikes, Honeywell, Crain Publishing, New Century Mortgage, Hyundai Motors, and the State of Virginia. Jim’s professional background combines extensive startup experience with years of software development and professional services delivery and management. He has spent the past ten years working with web content management and search technologies. Jim previously held senior executive positions in professional services management, sales, and operational management with companies such as USWeb, MarchFIRST, and successful startup, W3-design. Jim was named by CMSWatch as one of the 20 People to Watch in Content Management for 2005.


Joanne Jackson
Manager, Global Web Technologies, Wyeth

Joanne is an Associate Director with Wyeth, responsible for projects and services relating to the Wyeth corporate intranet. Joanne is a PMP with more than 15 years of experience in IT.


Jack Jia
Founder & CEO, Baynote

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 Jack is a founder and CEO of Baynote, Inc. For eight years, he was SVP & CTO of Interwoven Inc. (Nasdaq: IWOV) with executive responsibilities in engineering, products, marketing, strategy and vision. Prior to Interwoven, he was a founder and CEO of V-max America. Jack led operating systems and applications development at SGI, Sun Microsystems, Stratus and NASA for over a decade. He is a frequent speaker at major conferences and has appeared on television programs in several countries. He is a contributing author in "XML Handbook, the 4th Edition", "Online! The Book", "Content Management Bible", and writes regularly about key technology issues and trends. He is a board advisor for Santa Clara University, and the president of HYSTA, a premier non-profit organization for promoting entrepreneurship.


Rob Joachim
Information Systems Engineering Lead, MITRE Corporation

Robert Joachim is a Lead Information Systems Engineer at the MITRE Corporation in McLean, Virginia. He works in MITRE’s Corporate Communications and Knowledge Services division, where his roles include managing the MITRE information retrieval and delivery service. This service has a focus on enterprise and intranet search, information findability, and expertise finding. He has over 25 years of experience as a user and implementer of online information retrieval systems. He holds an MS in information systems from George Mason University, an MA in library science from the University of Michigan, and a BA from Western Michigan University.


Karl Kadie
Contributing Analyst, Gilbane Group

Karl has over 15 years experience in business planning and strategy, marketing operations, partnerships, and business development. He is the former alliance marketing director for SDL International, a world leader in globalization solutions, where he managed alliances with leaders across the global content value chain, covering content management (EMC, Interwoven), authoring (Adobe, PTC, JustSystems), and publishing (PTC, XyEnterprise). Previously he held management positions with Veritas Software, Sun Microsystems, and Technology Channels Group, and consulted for industry leaders NCR, RIM, 3Com, Polycom, JD Edwards, Avnet, and Lucent.


Brad Kain
Co-founder and President, Quoin

Brad Kain photo Gilbane San Francisco

A co-founder and President of Quoin, Brad Kain is a proven information technology manager with a track record of successful development projects over the last 22 years. He has led large-scale projects as a system architect, project lead, and development manager. His background as an analyst and developer enables a unique ability to broker technical issues with business stakeholders and technologists. These skills allow him to collaborate with a client to quickly establish and effectively manage critical business objectives. Brad brings an extensive background in the development of web-based applications in online publishing, financial services, e-commerce, life sciences, and other domains. He has a multi-disciplinary background in mathematics and computer science, and has worked with clients to define innovative applications for community-oriented online services, knowledge management, and other applications of Web 2.0 features. Brad is proud to have been a member of the Men's Varsity Fencing Team at Penn State from 1982 to 1986.


Dave Kellogg
CEO, Mark Logic

Dave has worked in the database and applications software industry for over 20 years, and has strong experience in marketing, operations, strategy, and product lifecycle management. Prior to joining Mark Logic, Kellogg served as senior vice president of worldwide marketing at Business Objects, a leading business intelligence software company. Kellogg was a key member of the executive team that grew Business Objects from $30M in revenues and 250 people to over $850M in revenues and over 4,000 people during his nine years there. Before Business Objects, Kellogg was vice president of marketing at Versant Object Technology, a provider of object database management systems. Prior to that, he held a number of technical and marketing positions with Ingres Corporation, a maker of relational database systems and tools.


Hyung Yong Kim
IT Security Manager, KTF

Hyung Yong Kim photo Gilbane San Francisco 2008

Hyung Yong Kim is an IT security manager at KTF where he is in charge of document security and PC security including internal security policy management. Hyung Yong presents more than 10 years of experience, developing billing systems and setting up network security infrastructures. KTF (Korea Telecom Freetel) is a South Korean telecommunications firm, specializing in cellular, or mobile, phones. KTF is leading the WCDMA market in Korea.


Rita Knox
Research VP, Information Infrastructure, Gartner, Inc.

Rita Knox photo

Rita Knox, Ph.D., is a vice president in Gartner Research. She focuses on information access technologies, particularly content analytics, in addition to pioneering and contributing to Gartner's research on Extensible Markup Language (XML). Prior to joining Gartner, Rita was an independent consultant in publishing system development for commercial enterprises and the U.S. military. Previous to that, she headed a Lockheed advanced research and development group on user interface, artificial intelligence, and military command and control. All together she has nearly 30 years in the IT industry. Rita holds a Ph.D. in experimental psychology from New York University, an M.A. in experimental psychology from New York University and a B.A. in psychology from the University of California at Berkeley.


Rob Koplowitz
Principal Analyst, Forrester Research

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Rob serves Information & Knowledge Management professionals. He leads Forrester's research in the areas of basic content management, instant messaging, blogs, and wikis as they relate to enterprise usage, as well as the emerging trend of using Microsoft Office as a front end for line-of-business information and processes.

Rob comes to Forrester with many years of experience in enterprise software consulting, product marketing, product management, and strategy. Most recently, he was director of product management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle, where he was responsible for marketing for Oracle's content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting working for Lotus/IBM and other global software services firms. Rob holds a B.A. in economics from The University of California, Davis.


Mary Laplante
VP Consulting Services, Gilbane Group

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Mary Fletcher Laplante manages Gilbane Group Vendor and Enterprise consulting and services. Mary also contributes to the Globalization Consulting practice and blog at http://gilbane.com/globalization/. She brings broad information technology marketing experience to the task of helping companies introduce new products. Ms. Laplante is a Partner Fastwater LLC, and was the first Executive Director of the industry consortium now known as OASIS (Organization for the Advancement of Structured Information Standards). OASIS provides a forum for the development of open e-business standards, typically built around XML. Before helping in the creation of OASIS, Ms. Laplante developed and managed her own consulting practice providing marketing and technical expertise in publishing-related applications and technologies. She has held executive and senior positions at several publishing software companies; she was President and Chief Operating Officer for Cygnet Publishing Technologies, Incorporated; Vice President of Marketing for Avalanche Development Company; and Vice President and Senior Product Manager at Scribe Systems, Inc. Prior to forming Fastwater, Ms. Laplante was a Director in the Document Software Strategies Group at CAP Ventures, Inc., a strategic consulting and research company that covers the markets for document technologies. Ms. Laplante is a frequent speaker at industry events like The Gilbane Conferences, Internet World, The Seybold Seminars, and the Gartner Group Internet Electronic Commerce conference.


David Lee
eBusiness Manager, 3M Company

David Lee is eBusiness Manager, 3M Company. 3M Company sells more than 60,000 products in more than 200 countries, and manages content in more than 40 languages. A single global enterprise data warehouse drives portals for Sales Representatives, eCommerce websites, Channel Partner extranet sites, Customer Service systems, industry data pools, and Technical Inquiry applications. Simple math shows that managing this much content requires that "less" truly must be "more". David founded and manages 3M's Global Content Services organization, which provides internal digital asset (DAM), product information (PIM), enterprise content management (ECM), and translation technology services to 3M's subsidiaries all over the world, and coaches its global businesses on content management strategies. David consults internationally within 3M about strategies to manage very large amounts of detailed information, while providing countries, businesses, and applications the customized content which they require. David holds a Bachelors degree in Quantitative Economics and Decision Science from the University of California at San Diego, and a Master's of Business Administration with a concentration in Information Management from the University of Texas at Austin. Prior to his role at 3M Company, David various IT roles at Ford Motor Company and at Procter & Gamble.


Chuck Lenatti
Editor, The Seybold Report

Chuck Lenatti Photo

Chuck Lenatti has been the editor of The Seybold Report since 2004. He has been writing and editing stories about technology, including desktop publishing and computer hardware and software, since the late 1980s. Prior to The Seybold Report, Chuck worked as an editor on many publications, including MacWEEK, Upside, BioWorld, Business 2.0 and Mbusiness. He has also written about technology for MIT's Technology Review and Alaska Airlines inflight magazine.


Stephanie Lightman
VP of Marketing, RedDot Web Solutions


Udi Manber
Vice President, Engineering, Google

Udi Manber photo

As a Vice President of Engineering, Udi is responsible for core search. Before joining Google early in 2006, Udi was CEO of A9.com, a Senior VP at Amazon.com, and Yahoo's Chief Scientist. He started working on search algorithms in 1989 with the invention of Suffix Arrays (with Gene Myers) while he was a professor at the University of Arizona, and he was a co-developer of several search packages, including Agrep, Glimpse, WebGlimpse, and Harvest. He started developing search and other software tools for the web 2 months after Mosaic was announced in 1993, and continued ever since. While in academia, he also worked in the areas of theoretical computer science, computer security, distributed systems, and networks. He won a Presidential Young Investigator Award in 1985.

Udi holds a Ph.D. in Computer Science from the University of Washington.


Ross Mayfield
Founder, SocialText

Ross Mayfield Gilbane San Francisco 2008

Ross Mayfield is the Chairman, President and co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions. A noted blogger and industry expert, he is a serial and social entrepreneur. Mayfield has grown Socialtext to over 4,000 customers and served as CEO from 2002-2007. Socialtext is backed by Draper Fisher Jurvetson, SAP Ventures, Intel Capital and Omidyar Network and prominent Silicon Valley angels.

Previously, Mayfield served as VP of Marketing for a Fujitsu spinout and CEO of an enterprise risk management software company. Mayfield co-founded and served as president of RateXchange (AMEX:RTX), the leading B2B commodity exchange for telecom. Mayfield served as the marketing director of the largest privately held telecommunications group in Eastern Europe and was the internal lead manager of their Initial Public Offering. He also founded an ISP, a web-design company, and has served on a number of Advisory Boards of high tech startups. Mayfield is a former advisor to the Office of the President of Estonia and began his career in the non-profit sector. He holds a B.A. in Political Science from the University of California at Los Angeles and completed the Management Development for Entrepreneurs (MDE) program of the Anderson School of Business. He resides in his hometown of Palo Alto with his wife and two children.


Nic McMahon
VP & GM, Jonckers, USA

 Nic McMahon is the VP and GM Jonckers US and has worked in the localization industry for over 12 years. During his career Nic has been fortunate to hold management positions across many different business functions – purchasing, operations, stock, sales and marketing which provides for a unique insight into the general running of the US for Jonckers. During his time in localization he has also been lucky enough to have had direct involvement in many of the major acquisitions and technology developments that have helped to shape the overall industry.


Sam Mefford
Enterprise Search Practice Lead, Avalon Consulting

sam mefford photo gilbane san francisco

With over 10 years of experience implementing high-traffic Internet applications, Sam Mefford is a pioneer for the smart management of digital content that enables organizations to accelerate past competitors slowed by information overload. Well-versed in Vignette and Autonomy products, Sam is a progressive architect and thought leader when it comes to parlaying enterprise search, navigation, and content intelligence into competitive advantage. His client companies recognize the value of dovetailing technology with existing content dynamics to devise easy-to-use and efficient solutions that propel corporate performance and provide measurable ROI. Sam has spent the latter portion of his career implementing global enterprise search projects and 'teaching' new, diverse audiences - from IT officers and programming teams to operations, business, and financial executives - lessons learned forleveraging technology to improve user experience, reduce implementation costs, and increase availability and actionability of information. He combines a deep technical understanding with a keen business sense and unexpected creativity for a powerful learning experience for his listeners. His presentations are passionate, engaging, and driven by his excitement for today's rapidly evolving technology and his collaboration with today's most innovative business leaders.


David Mendel
Senior Product Marketing Manager, EMC


Tom Meyer
General Manager, Digital Record Center, Iron Mountain

tom meyer gilbane san francisco

Tom Meyer is the general manager of Iron Mountain's Digital Record Center for Images, a Web-based, fully hosted Enterprise Content Management (ECM) solution hosted in Iron Mountain's secure, underground facility. Prior to joining Iron Mountain, Tom was CEO of Russet Communications, a wireless telecom company. He brings a technical and financial perspective to business, having worked in software and consulting as well as venture capital and banking. He has an engineering degree from Princeton and an MBA from the Yale School of Management. Tom has done business in 40 countries around the world and after living in Europe and Asia, currently resides in Boston, MA.

Peter Monks
Director of Services, Alfresco


Lynda Moulton
Lead Analyst Enterprise Search, Gilbane Group

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Currently Lead Analyst for Enterprise Search for The Gilbane Group, Lynda Moulton is also a consultant on information technologies and knowledge management. She has over 30 years of experience using and implementing search technologies, and developing technology-based solutions for managing enterprise content. Following employment at Union Carbide Corporation and Arthur D. Little, Ms. Moulton founded Comstow Information Services in 1980 to develop database technology for enterprise content management, a software application, BiblioTech?. She is also a leader in the Boston KM Forum, which holds semi-monthly meeting in the greater-Boston area. She is widely published and a frequent speaker at conferences and seminars. Her current thinking and research commentary on search can be seen at: http://gilbane.com/search_blog/ and other projects and writings are at http://www.lwmtechnology.com.


Gary Muddyman
Managing Director & CEO, Conversis

gary muddyman photo gilbane san francisco 2008

Gary Muddyman is Managing Director and CEO of Conversis. Established in 2003. Muddyman, together with a team that brings more than 60 years to the Globalization, Internationalization, Localization and Translation market, founded Conversis with the idea of advancing the understanding and use of localization and translation as a strategic business tool. As Managing Director and CEO, Muddyman leads the company's strategic business development. Conversis is now one of the world's fastest growing GILT businesses.

Earlier, Muddyman spent 16 years working for London-based HSBC Asset Finance U.K. Ltd., one of the largest banking and financial services organizations in the world. During his tenure there he led various product, commercial and business development divisions. Muddyman received his master's degree inbusiness administration from Warwick University.


Diane Mueller
Vice President, XBRL Development, JustSystems, Inc, At-Large Member of the XBRL International Steering Committee

Diane has been involved in designing and implementing products and applications embedded into mission critical financial and accounting systems at F500 corporations for over 20 years. As VP, XBRL Development at JustSystems, she currently focused on leveraging XML industry standards such as XBRL, Microformats, RDF, MathML, RIXML, HL7, and ACORD within JustSystems' XML Authoringplatforms (XMetal & xfy) to deliver the most advanced enterprise-class XML document-centric solutions to the market. Diane is an At-Large Member of the XBRL International Steering Committee, the XBRL-Canada Steering Committee and the chair of the XBRL Technical Working group on Rendering. Diane is based in Vancouver, British Columbia, Canada


Amin Negandi
Principal, Echelon Consulting

Amin Negandi Photo

 Amin began his career at a major consulting firm, after graduating from the University of Illinois atUrbana-Champaign with a BS in Electrical Engineering and an "International Minor" in German. In 1997, along with co-founder, Eric Thompson, Echelon Consulting was launched. Amin's roles within Echelon Consulting run the gamut. He provides long-term strategic consulting for Fortune 500 companies, and also plays a key role in developing new technical architectures.


Dr. Peter Noer
Chief Technology Officer, MuseGlobal


Donna Parrish
MultiLingual Computing, Inc.

Donna Parish Photo

Donna Parrish is coorganizer of the Localization World conferences and publisher of the magazine MultiLingual. Prior to her work at MultiLingual Computing, Inc., she was a computer programmer for 25 years. Donna holds a degree in mathematics from Peabody College of Vanderbilt University. Previous other experience includes owning and managing restaurants, hotel and a bakery. In her community, Donna was cofounder of the local human rights organization, president of a historic theater board, director of a church choir and presently serves on the board of an anti-poverty organization.


Christine Pierpoint
Principal, Senior Consultant, Welchman Consulting

Christine Pierpoint Photo

Christine Pierpoint is a Principal of Welchman Consulting, a Web Operations Management consultancy based in Baltimore, MD. As an MBA, she combines business analytics with more than 13 years experience in the Web industry to help clients align their Web operations with organizational objectives. Her expertise involves working closely with senior managers to identify and mitigate risks that lead to poor quality Web products. As a vendor neutral practice, Welchman Consulting provides clients with an objective approach to addressing challenges related to strategy, governance, execution and measurement of Web efforts.


Sancho Pinto
Product Management Director, Oracle


Lubor Ptacek
Sr. Director, Product Marketing , EMC

Lubor Ptacek Photo

As the senior director of product and solution marketing at EMC, Lubor Ptacek is responsible for a multitude of marketing functions including messaging, industry and solution marketing, partner marketing, pricing, and competitive intelligence. Based in Pleasanton, California, Lubor’s role in the Content Management and Archiving division is to plan and execute marketing campaigns and initiatives across all product groups and marketing teams. Lubor has more than 17 years of experience marketing enterprise software and is a seasoned industry speaker. Prior to EMC, he was marketing director at Documentum, Vignette and Novell. Lubor holds a master degree in Computer Science from Technische Universität Ilmenau, Germany, as well as an MBA from Santa Clara University, California.


Venkat Rangan
CTO, Clearwell Systems

Venkat Rangan Photo

Venkat Rangan is co-founder and CTO of Clearwell Systems Inc., a pioneer in eDiscovery solutions. He has lead technology innovation in the search and the eDiscovery space and is a member of the Sedona Conference and Electronic Data Reference Model (EDRM) standards bodies. He has been instrumental in bringing together search and information retrieval methodologies for addressing eDiscovery needs of Global 2000 enterprises. Prior to founding Clearwell Systems, he served as Vice President, Technology with Rhapsody Networks Inc., where he led their efforts in bringing storage virtualization capabilities to the storage network in the form of a Fabric Application Platform. Prior to Rhapsody, Venkat was Vice President and Chief Architect at VitalSigns Software, and was responsible for the architecture of VitalSuite, an enterprise application and network performance management solution. Venkat also served as a lead Program Manager at Microsoft, responsible for WEBM, WMI and CIM technologies of Microsoft, and as an R&D Manager at Hewlett Packard’s NetMetrix division.


Evan Richman
Senior Product Manager, SharePoint, Microsoft


Ann Rockley
President, The Rockley Group

Ann Rockley Photo

Ann Rockley is President of The Rockley Group, Inc, a consultancy that has an international reputation for developing customer-centric enterprise content management strategies and underlying information architecture. Rockley is a frequent contributor to trade and industry publications and a featured speaker at numerous conferences in North America and Europe.

She has been instrumental in establishing the field in online documentation, single sourcing (content reuse), unified content strategies, and content management best practices. Rockley is co-chair of the OASIS DITA Enterprise Business Documents Subcommittee. Rockley led Content ManagementProfessionals to a prestigious eContent 100 award in 2005.

Rockley is a Fellow of the Society for Technical Communication and has a Master of Information Science from the University of Toronto. Rockley is the author of the best-selling book "Managing Enterprise Content: A Unified Content Strategy", New Riders Publishing ISBN 0-7357-1306-5. She can be reached at 905-939-9298 or rockley@rockley.com, www.rockley.com.


Marco Rotelli
GCMS Engineer, eBay

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Marco has worked in the Localization and Content Management domains for 12 years. Early in his career, he designed test cases for international software applications at companies such as Micrografx. In 2001, Marco joined eBay’s rapidly-expanding Localization department. As L10n GMS Staff Engineer, his primary responsibility is to maintain and improve Globalization Management Systems and processes within the L10n team and company-wide Marco has made significant contributions to the design and implementation of new processes and tools, improving the efficiency and effectiveness of managing content and its localization, resulting in cost-savings, better quality and streamlined workflows across several departments. Marco is currently participating in a cross-functional initiative to redesign the Content Lifecycle at eBay. The primary goal of this initiative is to develop new tools and strategies which will enable earlier exposure to content without impacting the development process, thus allowing more integrated and efficient content creation, translation and global adaptation.


Andrew Savikas
Director of Publishing Technology, O'Reilly Media

Andrew Savikas is the Director of Publishing Technology at O'Reilly Media, and is the General Manager of O'Reilly's Tools of Change for Publishing division, which spreads the knowledge of publishing innovators in person, online, and in print. He blogs at toc.oreilly.com, and is also a regular contributor to the O'Reilly Radar blog. In addition to serving as Program Chair for O'Reilly's TOC Conference (scheduled for February 9-11 in New York) Andrew has worked on several key publishing technology initiatives at O'Reilly, including the design and deployment of an open-standards-based XML content distributionplatform. Andrew is an advisor to Safari Books Online, O'Reilly's joint venture with Pearson Technology Group. His recent work has also included helping to plan O'Reilly's ebook and digital publishing strategy. Andrew holds a B.S. in Media Studies from the University of Illinois at Urbana-Champaign, and an MBA from Northeastern University in Boston. He is a frequent speaker at publishing and content management conferences, and is also the author of "Word Hacks: Tips & Tools for Taming your Text".


Eric Severson
Co-founder and CTO, Flatirons Solutions

Eric Severson Photo

A recognized XML pioneer and content management industry expert, Mr. Severson has over twenty years of experience in the technology field, ranging from hands-on product development and consulting to senior management roles in engineering and marketing. Mr. Severson is currently Chief Technology Officer and a co-founder of Flatirons Solutions Corporation, where he leads a consulting and systems integration practice specializing in content management and XML-based publishing.  Prior to joining Flatirons in 2001, Mr. Severson was Chief Technology Officer for eConvergent, a software vendor specializing in correlating customer data across disparate databases and applications.  From 1996-1999, he was an Executive Consultant for IBM Global Services, where he focused on content management and XML, and was a principal developer of IBM’s XML certification test.  Before joining IBM, Mr. Severson served as Vice President and Chief Strategist for Interleaf, Inc., and was co-founder and CTO of Avalanche (a pioneer SGML/XML software company). A frequent conference speaker on DITA and otherXML-related subjects, Mr. Severson has been directly involved in key DITA designs and implementations performed by Flatirons.  Mr. Severson is also a past President of OASIS, currently on the board of IDEAlliance, and a past board member of the AIIM Document Management Alliance.  He holds an undergraduate degree from the University of Wisconsin, and completed Ph.D. coursework in Computer Science at the University of Colorado.  Mr. Severson is a frequent conference speaker and contributor to the Gilbane CTO blog.


Sovan Shatpathy
Manager, Web Infrastructure and Product IT Services, Linksys

Sovan Shatpathy is Manager, Web Infrastructure & Product IT Svcs at Linksys, a division of Cisco, where he is responsible for managing all the web applications from an overall infrastructure standpoint across the internet, intranet & extranet. He is also responsible in his current role to set the overall direction around the Enterprise Content Management space across multiple domains such as Web content management, Document Management, Records Management, Digital Asset Management etc.Recently he has also been given the additional responsibility of managing the entire back end IT infrastructure for all Linksys " Connected Home " products where there is any kind of interaction over the internet cloud with data center hosted applications. Prior to Linksys, Sovan worked with multiple Fortune 100 organizations such as Ford, 3M, Blue Cross & Blue Shield Association among others conceptualizing and implementing enterprise wide solutions in the ECM & Web 1.0 / 2.0 space. Overall he has more than13 years of experience which spans across multiple domains such as Enterprise Content Management, Portals, Java/J2EE, Program Management, Managed Services , Web Architecture, IT Strategy etc.Sovan hold's a Bachelor's Degree in Electrical & Electronics Engineering from Mangalore University, India and a Master's in Business Administration from Symbiosis, India


Richard Sikes
Principal Consultant, LocFlowTech Inc

Richard Sikes Gilbane San Francisco 2008

Richard Sikes has been immersed in localization since 1989. He has held positions as Technical Director for Central Europe for Micrografx, Director of International Development for Delrina Corporation, Directorof Development Services for MGI Software, and Director of Globalization for Peregrine Systems where he oversaw localization teams at three company sites and spearheaded company globalization initiatives. Richard also founded the Toronto office of GECAP, which later became part of Bowne Global Solutions. Richard holds a BA in Fine Arts from the University of California, Diplom Betriebswirt from the Fachhochschule Heidelberg, and an MBA from the University of Toronto. Richard's seminars concentrate on a holistic view of the localization process as an integral part of a greater corporate globalization vision, as well as specific tactics for mission determination, process implementation and improvement, budgeting, personnel, infrastructure, career-path planning, and team motivation


Laurent SimoneauPresident & CEO, Coveo Solutions

Laurent Simoneau Photo

 Laurent Simoneau is President and Chief Executive Officer of Coveo, and is considered one of industry’s top enterprise search experts. In his role, Mr. Simoneau is responsible for leading Coveo’s day-to-day strategic operations and positioning the company for continued success. Mr. Simoneau brings to this position a wealth of solid business and technical experience, stemming from his early years of developing and bringing to market some of the most innovative search products to date. Prior to his leadership role at Coveo, Mr. Simoneau was Chief Operating Officer at Copernic, the industry’s leading desktop search technology company. Here, Mr. Simoneau successfully orchestrated the spin-off of the company’s enterprise search division in 2004 into what is now Coveo. Mr. Simoneau also served as CTOof Copernic for six years, during which he effectively guided product strategy and directed the research and development of core technologies. Mr. Simoneau is a graduate of Université du Quebec, where he holds an MBA degree.


Walter Smith
Solutions Architect. Lionbridge


Jason Sohn
Senior Strategic Alliance Manager, Fasoo.com

Jason Sohn Gilbane San Francisco 2008

Jason Sohn is a senior strategic alliance manager at Fasoo.com where he has responsibility for the international business development and consulting service of the company’s enterprise digital rights management solution. His background includes expertise in business strategy, market development and product management. Prior to Fasoo.com, he held responsible for project management and AP market research roles at Netpia.com and Hummingbird respectively. www.linkedin.com/in/jasonsohn


Jake Sorofman
Senior Vice President of Marketing & Business Development, JustSystems North America and EMEA

Jake Sorofman Photo

Jake Sorofman is a seasoned software marketing executive with a strong product strategy and communications background. Previously, he was VP of product marketing with Mercury Interactive (now part of HP Software), where he was responsible for the Systinet product line. He joined Mercury though Mercury's $105 million acquisition of Systinet Corporation. Before Mercury, Jake led marketing for two WebSphere products at IBM Software Group, which he joined through the 12/04 acquisition of Venetica. Prior to Venetica, Jake was director of product marketing with Documentum, Inc. (now part of EMC), which he joined through the acquisition of eRoom Technology. Jake also has extensive experience in public and analyst relations, having led corporate communications for Ironside Technologies (now part of Infor). Jake has a BA in English and Political Science from University of New Hampshire and an MBA from the McCallum Graduate School of Business at Bentley College, where he was an American Marketing Association George Hay Brown Scholar.


David Stabb
Manager of Product and Business Development, Aptara, Inc.

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Mr. Stabb manages global implementation of PowerXEditor, the company’s premier XML-based online collaborative authoring and editing solution. He also leads development of Web CMS and Web 2.0 services for Aptara clients. Previously, he developed electronic-media based products for the Scholarly and Professional market and pioneered the use of highly-programmed PDF. He managed development of some of the first SGML-based versions of major journals in the health professions. As a moderator of BIX, The Byte Information Exchange, (Online sister publication of Byte Magazine, McGraw-Hill). Mr. Stabb led and developed online working groups to enhance online topic content from 1987-2001. Professional Organizations: Society of Scholarly Publishers – Standards Watch editor, SSP website, SSP Wikipedia committee. Education: B.A. degrees from the Pennsylvania State University in Economics and Spanish
Other: SGML, XML, XSLT, XPATH, XQUERY


John Stone
President, CrossTech Partners

John Stone

John Stone is President of CrossTech Partners based in Canton, MA. where he leads business and go-to-market operations and client service delivery. John brings over 20 years of experience globally in technology innovation and change with CrossTech Partners, PA Consulting, Viant, AT&T and IBM. John’s particular client experience is in delivering Second Circle technology innovation including advanced Web strategies and Information and Knowledge Management. Prior to joining CrossTech Partners, John was a member of PA Consulting Group’s Global Information Technology and Solutions Practice and a member of the senior start-up team at Viant Corporation, a leading Internet professional services firm focused on building digital businesses. John began his career with IBM and held a number of senior positions in sales and marketing management prior to joining the IBM Consulting Group in its start-up phase. He holds a BA from the University of Vermont and has attended a range of executive education programs at the Wharton School and Harvard Business School.


Rebecca Thompson
VP Marketing, Vivisimo

Rebecca Thompson Photo

Rebecca has more than a dozen years of experience in high-technology marketing in both Pittsburgh and Silicon Valley. Formerly the vice president of marketing at FreeMarkets, she was responsible for managing and developing FreeMarkets' brand image and overseeing its global supply management solutions and all corporate marketing initiatives. Before FreeMarkets, Rebecca was director of corporate marketing for FORE Systems, where she led the corporate communications, advertising and market intelligence programs. She also worked as a manager of industry relations for Cisco Systems and as an industry analyst for Dataquest/Gartner Group, both in San Jose, CA. She has a B.A. in sociology from the University of North Dakota.


Bill Trippe
Lead Analyst, XML Technologies & Content Strategies

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Bill Trippe is a Senior Analyst at the Gilbane Group, and President of New Millennium Publishing, a Boston-based consulting practice formed in 1997. Bill has more than 20 years of technical and management experience in content management, XML, and related technologies. He specializes in large-scale applications of content management technology, working with publishers who are typically converting extensive legacy databases and systems into more contemporary, open technology. He brings a unique blend of strategic and hands-on knowledge of the products and trends that are shaping the publishing and content technology marketplace. At The Gilbane Group, Bill covers trends and technologies in the content management industry and develops conferences and tutorials on XML and content management. He is a sought-after speaker and author in the XML field, and is the XML columnist for Transform, a Consulting Associate with the consulting and market research firm CAP Ventures, and a regular contributor to the magazine, EContent.


Brian Vandeventer
IT Manager, The Hartford

 Brian VanDeventer manages an Enterprise Web Content Management Department for The Hartford, a Fortune 100 company. Brian has 10 years of experience architecting, developing and maintaining websites using FatWire. He helped develop a WCM Center of Excellence within The Hartford in 1999, which developed a proven methodology for developing websites using FatWire. Brian and his team currently manage over 70 internet/intranet sites and support over 150 content providers in 4 countries.


Cairo Walker
Consultant, University of Technology, Sydney

Ciaro Walker Photo

Cairo's expertise has seen her deliver keynote speeches and workshops across the Asia- Pacific and consult to leading global organizations such as Dyno Nobel (USA, Canada, Australia), Harvard Business School (USA), Caltex (Enron, worldwide), McKesson (USA, Asia-Pacific), Fonterra (Global in over 50 countries) and many others. In addition to these global companies Cairo has an impressive local track record designing successful enterprise-wide initiatives and mentoring companies through implementation within Australia.

Working across both the public and private sectors, Cairo maintains a vendor-neutral approach in the areas of Enterprise Content Management, Information Management, Collaboration and Enterprise 2.0. Intranets, websites and extranets.

In addition to the above activities, Cairo runs the Enterprise Content Management graduate program at the University of Technology, Sydney and has lectured in Information Management at the University of Sydney and is currently writing a book on Enterprise Content Management.


Tony White
Lead Analyst Web Content Management, Gilbane Group

Tony White Photo

Tony White is the Lead Analyst for the Gilbane Group's Web Content Management Consulting Practice, and contributor to the Web Content Management blog (http://gilbane.com/web_content_management_blog/). Over the past ten years, Tony White has been an analyst at both Giga Information Group (now Forrester Research) and the Yankee Group, and has served in senior marketing roles at Interwoven and BroadVision. More recently, Tony has founded Ars Logica, Inc., a high-tech marketing and advisory firm offering a range of strategic and tactical marketing services to software vendors and providing needs-analysis/product-selection support to enterprise clients. In addition to hosting and speaking at analyst, vendor, and user conferences across Europe, North America, and Asia-Pacific, Tony has delivered competitive analyses to the sales forces of companies such as Hewlett-Packard, IBM, and BEA. His clients have included Adobe Systems, Bristol-Myers Squibb, Ford Motor Company, JPMorgan Chase, Qantas Airways, Siemens, and numerous other Global 2000 companies.


Michael Wechner
President, Wyona

Michael Wechner photo

Michael Wechner is co-founder of Wyona and the original creator of various Open Source projects such as Apache Lenya, Wyona Yanel and Yulup. Before entering the world of open source software he studied mathematical physics at the Swiss Federal Institute of Technology and was doing three years of basic research on computer simulations of dendritic growth at the Max-Planck-Institute. Michael organized the very first Open Source Content Management conference together with Eric and co-founded OSCOM and also spends a lot of time with other Open Source Content Management Software. In 2004 he started Wyona Pictures. In 2006 he initiated the Yulup, Yanel and Yarep projects, content management software for creature comforts. Michael lives with his family in the countryside close to Zurich, Switzerland.


 Brian Wick
Director, LiveCycle Product Marketing, Adobe

As a director of product marketing for the Business Productivity Business Unit at Adobe Systems, Wick manages the marketing for the company’s LiveCycle product suite, helping to set the go-to-market strategy, developing positioning and messaging, identifying new business opportunities, and establishing product pricing. Wick came to Adobe in 2004. Prior to joining Adobe, he was vice president of marketing at Intraspect Software, a provider of collaboration and content management solutions. Before working at Intraspect, Wick held a variety of senior management positions at Documentum and Oracle, where he helped launch the highly successful Oracle 8. As a pubic speaker, Wick has been asked to speak at user group meetings, customer events, analyst briefings, and press conferences. He speaks on topics such as process management, forms automation and management, and document output solutions. Wick received a Bachelor’s degree in business marketing from California State University, Northridge. He earned an MBA from Pepperdine University.


Rusty Williams
SVP Product Planning, Mzinga

Rusty has over 20 years experience with interactive services. He started his career with Delphi Internet and was General Manager through 1993 when Delphi was acquired by News Corporation. He served as Vice President of New Internet Ventures for Individual, Inc., a publicly traded provider of personalized business news (now a division of Thomson Financial). Rusty is co-founder of Prospero Technologies, a leading provider of private-branded social media applications for over 60 clients including Fox, CBS, ESPN, iVillage, About.com, and Monster.com. Prospero was recently acquired by Mzinga, Inc. and Rusty now oversees Mzinga’s roadmap for both e-learning and social media applications. He holds a degree in Economics from Trinity College in Hartford, Connecticut.


Randy Woods
Executive VP, Non-linear Creations

Randy Woods Photo

Randy Woods has over a decade of leadership experience in developing corporate web strategies and implementation plans for organizations worldwide. As co-founder and executive vice president of non-linear creations, a leading Canadian web development and IT integrator, Randy leverages the breadth of technology and Internet opportunity to help businesses effectively utilize the World Wide Web to drive online results. non-linear creations has completed more than 80 content management solution (CMS) deployments and Randy has played a significant role in crafting the NLC methodology. He has undertaken CMS Business Strategy engagements for groups as diverse as Infrastructure Canada, Alberta Economic Development, and Forester's Insurance. Randy shares his insights through the non-linear creations Thought Leadership Series. He has published a number of whitepapers, including The NLC Performance Framework, Planning for Success: Best Practices in CMS Governance, and SEO and CMS: Implementing Best Practices. He is a sought after speaker. Most recently, Randy presented twice at the Washington DC Conference on Content Technologies for Government:

  • Best practices in integrating CMS and SEO
  • Everything you wanted to know about MOSS 2007 (but were afraid to ask)
Randy's background also includes a central role in raising a $21 million dollar round of investment for Buystream, a web analytics software vendor. He assumed the CEO position at Buystream in 2001 and managed the sale of Buystream technology assets and rebirth of the core company as Western Energy, an oil and natural gas company.


Mark Yolton
Senior Vice President, SAP

Mark Yolton Gilbane San Francisco 2008

Mark is Senior Vice President of SAP Communities, responsible for SDN -- the SAP Developer Network, and BPX -- SAP's Business Process Expert community, together, more than one million members. Also the events that support, engage, and extend those communities: SAP Tech Tour, and SAP TechEd, which together reach ~30,000 attendees per year.

He has served in management positions at Oracle, PeopleSoft, Sun Microsystems, Unisys, and Prudential in areas including: marketing, eBusiness, website/portal/ community management, from headquarters, to field, and division-level positions.

Born in Texas, grew up near Philadelphia, now lives in the San Francisco Bay Area of California. Wife, three kids, two grandsons, and a Harley-Davidson Road King Classic.


Brett Zucker
CTO, Bridgeline Software

Brett Zucker Photo

Brett Zucker is Bridgeline Software's Executive Vice President and Chief Technology Officer. Mr. Zucker was the Director of Development and Delivery for Lead Dog Digital, a multimillion dollar, award winning, custom web development company that merged with Bridgeline Software in March 2002. Mr. Zucker has had a wide variety of experiences and he has held positions in different fields before joining Lead Dog Digital in September 2000. Formerly a Senior Producer at AppNet, Mr. Zucker was responsible for managing a team of Project Managers, working on a wide range of custom development projects. Mr. Zucker's duties at AppNet extended beyond client management into business development. Prior to joining AppNet, Mr. Zucker was a Product Manager at Agency.com (a $100M custom web development company) where his customers included Fortune 500 companies such as MetLife, Nike and Texaco. While at LDD, Mr. Zucker rebuilt their development team, bringing on senior developers with strong industry experience. Mr. Zucker was also instrumental in creating LDD's product development and delivery methodology. By encouraging and arranging for advanced training for all employees, he helped create an environment for skill growth at LDD. Before venturing into the custom web development market, Mr. Zucker spent nearly four years as the Controller of Cullen Cashmere, a high-end apparel company based in New York City. Mr. Zucker holds a BS degree in Electrical Engineering from Cornell University and a Masters in Business Administration from Harvard Business School.


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